Guest User
November 7, 2024
Checked in more than 11:00 pm, both room cards could not open the door,  called the front desk  clearly expressed that both room cards could not be swept open, the front desk asked several times if it could not be opened ten minutes later Only then did someone come up to open, and said that later would send a new room card up ,  results were not at all, the next day did not take the initiative to inform the processing results,  return We went downstairs to communicate with the front desk ourselves, but it was not handled for us. They said that we would go upstairs later to check the door. When we returned to the hotel in the evening, we went to the front desk to get the room card and asked the door to handle it Okay, and then the front desk is a question three do not know, I want to ask you work will not hand over okay?
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