Balneario de Leana

My review is not about the Hotel it's about the facilities i.e the pool I decided to treat myself for a relaxed swim & lunch. On entering I was greeted by a very surely woman I greeted her & said in Spanish good morning I was grunted at. Not asked if I had a swim cap fotunetley I had ok missed sales opportunity. I got ready to go into the pool however I struggled with the locker which clearly wasn't working so after trying a couple of them bingo I was abley to put my bag & clothes away. Ready for a swim oh dear one of the pools was out of order no mention of that as I entered hey ho make the best of It I thought in the pool I got and was enjoying a leisurely swim this was at 10.15 enjoying the pool it started to busy up around 10.45 I thought ok not to bad however by 11.45 you were packed in like sardines I actually felt it wasn't safe the jaquizi was full to bursting I thought ok I will retire to my sunbed. That's was my biggest disaster people were actually smoking I thought this is crazy I suffer from asthma so for me I had to leave the sunbed I wanted to relax on it want just 1 person smoking there was at least 5 that I counted. Ok now lunch I sat at the table waiting & waiting oh dear I went into the restaurant itself were two ladies were in conversation I had to disturb then eventually got the attention and was able to order food no sooner had my food arrived I thought oh no not again there were people vaping & smoking I was so disappointed I was so looking forward to a lovely morning & lunch out. As I am an asthmatic I had to leave got to my car thank goodness I had my ventolin I felt quite poorly got home and I was breathless my breathing was dreadful I had to go to the pharmacy in pinoso. So much for a relaxing day out in what I thought was going to be a healthy day out for me. I have tried to email the hotel without success I am 💯 % very disappointed 😞😞😞

The overall experience left much to be desired and felt like an attempt to maximize profits. Despite paying for a full-day spa package inclusive of access to pools and the restaurant, several disappointments marred our visit. Communication was a challenge due to the language barrier, leading to misinformation about spa availability, resulting in our inability to enjoy the booked session. The restaurant meal was unsatisfactory, with excessively oily French fries and dry chicken and salmon, accompanied by poor service and unwelcoming staff. The outdoor pools were overly crowded, rendering swimming impractical, and the state of the lockers and changing rooms was notably unclean. At a cost of £110 for two people, the promised spa experience was missed entirely. This establishment is recommended to be avoided.

As you drive in its beautiful. The hotels look stunning and the area is very clean. No signs to really show you where to go but eventually found the pools. The lady on reception was very friendly. The changing rooms were very dated and a bit shabby but wasn't a bother. The actual pools are lovely. On a hot day to sit and sunbathe would be nice. The jacuzzi section is very small so only really had use of the pools until everyone left for lunch. The area outside the cafeteria was full of birds and therefore full of bird mess where they had been landing and feeding so not a very pleasant place to sit and eat/drink. If this hadve been brushed/mopped it would have been lovely. Still had a nice day but not sure we'd travel all that way again just to use the pools