I booked this hotel at the beginning of June, for a stay from 1st to 5th July, unfortunately I fell yesterday 28th June and won't be able to go, I tried to ask to postpone the stay....nothing..No dry and obviously they're holding back the deposit €200, understanding? None, no mediation and for Forte Dei Marmi it's a challenge to find a place....so they resurface the room and make money on the user, trampled on. It's the flat no that bothers, no type of compromise, congratulations. I hope whoever reads doesn't book never in this hotel, terrible people
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