Popular Holiday Inn Hotels in Fort Worth

Recommended
Price
Star Rating
Guest Rating
Distance

Top rated hotels in Fort Worth

Holiday Inn Fort Worth North-Fossil Creek

Holiday Inn Fort Worth North-Fossil Creek

4.1/594 Reviews
Fossil Creek
Avoid this hotel! Our room was gross on arrival. The smell was the worse. The first room, our bathtub was full of hair and a dirty bath cloth. Something very nasty was smeared across the wall above the trash, and the air did not cool. We asked for another room and were moved. The second room was clean but still had a foul smell. The closet shelf/pole fell on my son. They came much later and fixed only for it to fall again. Our toilet handle broke and it took 2 days to fix it. We had to call the corporate office to get someone in the room to fix the toilet. The front desk would not address it. The advertised shuttle was not running. The bar was fully open, but the advertised restaurant was closed because the cook did not show for 2 nights. (Pretty sure that was against the state health departments mandate). We had several friends in different rooms with other issues. The coffee makers not working, tv not working, refrigerator not cooling etc. To top our bad experience off... at checkout the bill had so many extra charges that we are still disputing that it doubled our cost. We have called for a week and cannot get a manager, and are told he is the only one that can help us. I have finally called the corporate office again and waiting a response. I disputed the charges at check out also, but was told then there was not manager on-site and the front desk could not fix it.
Holiday Inn DFW Airport South

Holiday Inn DFW Airport South

4.3/5108 Reviews
Surrounding environment is good. But the accommodation experience was not good. Staff are mainly black and Latino. First of all, the black girl had a happy exchange with her companion when checking in. Suddenly she became indifferent when receiving us. There was no smile, no visual communication and no explanation. Later, I found that the English expression of the staff here is ambiguous and heavy. (Latin?) Accent, maybe their language ability affects their communication. The air conditioner in the room where we stayed was unable to adjust the fixed temperature. Either the temperature keeps rising or the temperature keeps decreasing, the phone cannot be used and cannot be used. The maintenance staff who found it gave them a bad explanation in English and did not solve the air conditioning problem. Had to find the front desk to change rooms. The black girl at the front desk gave the other room key without any explanation, and then asked her about the curtains, and she couldn't say clearly for a long time. Even the curtain curtain sounded weird, I really guessed it. Stayed together for one night and found that she was still on duty the next day and often could not find anyone. All in all, it was the only time I felt unwelcome.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.