Hotels Near NEAT NEAT NEAT RECORDS AND MUSIC in Fort Wayne

Easy to travel, good service staff

Driving along Highway 294, you will see a striking hotel sign when you get off the highway. The hotel is a relatively small building with a blue and white exterior. The lobby is super spacious. The front desk staff of the hotel are very kind and the processing speed is very fast. The design of the hotel is very fashionable and the colors are brighter. I like it very much. The wheel roll in room selected for the room, the hotel room in the United States is large, and any large trolley box can be opened properly. The bathroom is also barrier-free, which is spacious and clean.

First off - the pictures on website are NOTHING like the property - when you call to make reservation there is a welcome message indicating they are proud to announce renovations have been completed - the hotel is filthy - stinks - bathroom off the lobby had poop all over it and urine smell terrible - didn’t even use the bathroom - we were given a key to room 301 - window in hall outside of room was broke and could hear highway - room keys did not work - people were sitting outside of the room watching tv on their phone (shady people) we were appalled by the filth of the whole place and the smell was terrible - we went back to front desk and told them we were not staying - because of misrepresentation of the conditions- the “staff” behind the front desk were 4-5 men (could not understand we needed refund) I don’t believe they could understand much English - another disturbing thing was they made a picture of my drivers license when checking in (I have never had this done at a hotel) I did request the copy of my license be given back to me - I am now working with the customer complaint dept (not much help) I was advised to call manager at the hotel and request refund - when I called - was told manager was not there and not sure when he would be in (not today not tomorrow just not sure when he would be there) I gave the person who answered the phone my request and information to pass along to manager - I do not expect a call back! I know that each hotel is individually owned but I would think comfort inn would have district managers that monitored the properties since it represents their brand! I was not able to get a contact number for corporate offices here in United States - the customer service for complaints in housed in Central America (which we had a language barrier) My husband and I are not high maintenance people by no means but this property is a disgrace for comfort inn and for Fort Wayne! Again - do not book this hotel if you think you are going to the facility shown to you on their website (unless you want a good laugh) total misrepresentation! I wish I would have taken pictures of actual property but we just wanted to get out of there!!!!! I am still hoping to get a refund since we did not stay (didn’t even get in the room)

Great hotel with a “parking” fee added to your room fee - that’s okay in that it is only a small charge and I knew ahead of time as they clearly state that up front - but why not just raise the room rate to match others in the area? Gorgeous rooms, comfy beds, decent breakfast. Would stay again.

Good value for money, breakfast is provided, there are supermarkets and fast food restaurants near the hotel, and it is also very close to Japanese food stores.

A very new hotel, overall is good, but I stayed 4 nights, they don’t change towels everyday

Stayed at this hotel during a trip to Fort Wayne for a family function. It is relatively new hotel and is maintained in an excellent manner. It is clean and modern. The staff was friendly and welcoming. The lobby area is large and spacious with plenty of area to sit, relax and chat. There's a fairly large breakfast area also. The rooms are also clean, modern and up to date. Our room was quiet and had a large TV with a good cable selection, as well as a coffee maker and refrigerator. The furniture was clean and well maintained. The bathrooms were also clean and modern. Room service came in and provided new towels, cleaned up and changed the bed linens - something I have not seen since the start of Covid. There's plenty of free parking and several restaurants, gas stations and a wine/beer store within walking distance. Parkview Hospital is close by also. This is a great hotel in a newer area with easy access to the Interstate. I would highly recommend this hotel to any traveler - nothing but positive comments about this hotel, and I've stayed at a lot of different places. Well done!!!

Hilton Huiting hardware facilities are generally new and the service management level is relatively stable. The internal facilities are located in the middle-grade family travel, refrigerator, microwave oven, pots and pans are available. Parking is free. During the epidemic, breakfast can be taken back to the room or take out, and the service is very user-friendly. This family has maintained the brand's consistent standard, there is a seminary nearby in Sharining design, worth seeing ～.