Red Roof Inn Fort Wayne

Room is clean. Good personal. Hoping to stay next time. Liked area .

I do NOT recommend this NASTY MOTEL. they have roaches. They also have a $100 deposit. They kept my deposit as I paid it in cash. please do not waste your money! I am assuming that they kept my deposit because I complained about the roaches and the toilet would not flush. This is a franchise hotel.

I only gave this Red Roof one star because I had to give it something. There is no zero. In other words, avoid this place at all costs. It reminded me of a hotel where you rent a room for an hour. Admittedly, some Red Roof Inns are very nice. That was not the case here. Let's begin with "curb appeal." The asphalt-cracked and pitted parking lot was littered with cigarette butts and broken glass. Not just two or three but many cigarette butts. It was as if people emptied their car ashtrays and then left. Check-in wasn't much better. The clerk took a phone call during our checking in process and he yelled at least three times to the person on the other end of the call, telling them to stop calling and interrupting him. He finally slammed the phone receiver back on the phone, which took two tries because he was so angry. After we were checked in, he informed us that there would be a $100 hold on my credit card in case we damaged or stole anything from the room. This reservation, made in February through the Red Roof web site was non-refundable and non-changeable. Our room: The best part about our room is that the beds were made. I had to go back to the front desk to get toilet paper, as the one roll in the bathroom was almost gone and there were no spares. Not only was the toilet unstable on its base, the seat was shifting back and forth, left and right. It seemed that the toilet itself was very low to the floor, making it difficult to sit and stand. The bathroom itself was unsightly as far as the walls go. Paint was either chipped or missing and just dirty looking around the fixtures. At that point, I was ready to leave and come back home. But the straw that broke the camel's back was the heater. It didn't work. There was no heat at all blowing out. It was all cold air. The room was frigid. The person who came to inspect the heater admitted that it wasn't emitting any heat and we were offered another room next door. But we told them that we were not satisfied and we demanded a refund. We were issued a refund, but I haven't seen it yet on my bank statement. I had to take their word for it. In short, my advice is to find a different Red Roof if your are a patron of their hotels. Avoid this one at all costs. It should be demolished.