Comfort Inn & Suites

Breakfast was cooked but not enough to feed the guests and the jacuzzi was out of order never going back there again thanks

I was disappointed in how check in was handled at this hotel. We had drove over 9 hours and we were running late. I called the Hotel and told the gentleman on duty we were going to be an hour or more late. We ended up getting there after midnight only to find out that our room was listed as a no show after I called them and told them we were on our way. I had to wait on the manager in the lobby for hours for anything to be resolved. They still ended up charging for that night and we didn’t even sleep there until the following day because it was wee hours in the morning. It should had never been a no show.

We were in Destin for a Cheerleading Competition and stayed at this hotel for the convenience. Breakfast ended at 9 but we mistakenly thought it ended at 10. We arrived exactly at 9 and the door was locked. One of the front desk staff let us in because we initially stated that we just wanted to get cereal for our 5 yr old granddaughter, however, once inside, the breakfast lady offered us the use of the waffle machine but became impatient when we made 3 waffles (there were 3 of us). Needless to say, another front desk employee came in the breakfast room and suggested that the breakfast lady unplug the waffle machine to which she did while we were in the middle of making our last waffle. In my opinion, that was extremely rude and unnecessary. They chose to let us in, therefore, waiting a few more minutes to make a waffle wouldn’t have killed anyone. They could have easily not allowed us in and that would have been perfectly fine, but to allow us in and then pulling to plug while in the middle of making our waffle was wrong. I will return to Destin, Florida because the area is nice but I will be staying at a different hotel. Especially one that doesn’t treat it’s customers like a second class citizen.

Okay, room was clean. Fresh towels and linen. Room was musty and the shear window treatments had mold where they were over the room AC vent

The hot water in the showers didn’t really get that hot and the keys/doors worked when they wanted to.

Fair Nice hotel. My only complaint is the hotel was musky smelling and they charge a 5.00 per day destination fee that is not disclosed until your checking in!