The ARC Hotel Reviews

This is a fine pet-friendly hotel. The standard king room has enough horizontal space to accommodate your things. If you needed to be in this area for multiple nights, the fridge and microwave would help. We were just passing through. Did see someone enjoying the indoor pool. There’s some road noise.

Breakfast was AWESOME. Yummy biscuits & gravy option. Only drawback w were the water stains (huge) on the ceiling in my room (115).

Towels were limited I stayed for multiple days, and they only gave me 2 towels for a room that holds 4 people. We were not going to us all the same towel. When I asked for more towels they told me no not til the next day. Then they only brought 1 towel up left us with dirty towels. The rooms wasn’t the cleanest a weird smell. Staff was so rude. They had expired yogurt for breakfast. When I told someone they just left it. Will never stay again.

It was decent. We liked that it had a pool and free continental breakfast. The hot tub was closed, but we didn't care about that. For the price, I was expecting a more updated look. The bed wasn't very comfortable but wasn't horrible. It looked like the cleaning crew missed a few spots, and it didn't shine like some hotels. I liked that there was a mini fridge and microwave in the room. I utilized both.

Needs to be updated. Rooms are not very clean. Room didn't have soup, blow dryer, cups, ice bags, no comforter on bed. The ice maker was not working. No vending machines. The windows were not clean. Room key stops working after 9 am. Was not clean. Walls,floors not clean. 98$ to much for this place.

The staff was friendly, the breakfast had a nice selection, the room was clean, and the bed was comfortable

Breakfast was great and service was excellent. Beds were comfortable but the room was lacking. Few electrical outlets, lamps with burned out bulbs, shower curtain about to fall off the wall, shower soap pumps that didn’t want to give up much soap, and a TV that didn’t have channels or apps. The 8.8 rating seems inaccurate.

The Hot tub was down during visit and they were replacing some ceiling tiles leading to swimming area, and coffee pot in room needed a good deep clean but overall I was happy with the visit

The 8.8 rating must have been from the 80’s because though it had a few upgrades, the photos used were misleading. One reason we booked that place was because it had a hot tub…well it wasn’t working and appeared to not have been working for quite some time, and that was one of the appealing photos in their profile…it didn’t even have water in it! Carpet in the room was old and stained. Dead cockroach was under the bathroom sink. Mattress was stiff and not comfortable. Tub immediately started to fill with water as you showered and took forever to drain. Hair dryer didn’t work. Other than that, we were able to sleep.

The lobby was great and the people behind the counter were nice. But the other staff mainly the cleaning staff where rude and inconsiderate, so m sure they don’t like there job but still rude is rude. The room was average as normal things like shower in sink problems. Going to the pool area there was ceiling tiles and insulation on the floor and plumbing laying outside. Was okay for a last minute book, but would not stay again

Curtains were ripped in multiple places. No toilet seat cover dingy dirty old carpets. Old soda bottles from previous guest under bed. Other than those minor things. I'd stay here again if I had to. I felt safe so that makes up for the dingyness.

They need to up date all it would take is some paint clean the carpets and the chairs in the breakfast area is awful.

Pool was very cold and only 3 towels provided in pool area. Hot tub not working. Fiberglass insulation in the hallway by the pool and in the laundry room. washer not working Had to ring bell to find desk clerk. 3 times.

The property was average for cleanliness and service. The physical condition of the property was below average. The curtains and blinds in the room were falling apart at the seams. The windows on the property were in poor shape, with condensation between the panes.