While it was clean and the beds were comfortable, there were many unappealing things: one rickety, loud elevator for the whole place, the pool was basically in a parking lot, the dining room was just an open area in the lobby with not nearly enough chairs and tables to accommodate everyone for breakfast, the room decor was mediocre, the windows could not be opened (and there was a smell of cleaning products and damp in the room), and my 96 year old mother had trouble navigating the tight bathroom areas.