Best Western Airport Inn

Was told I had to pay $150 deposit but on the receipt it shows $100 either way it was supposed to be a king suite with a jacuzzi bathtub and I was given a clean room upon checking in when I asked him about the suite they gave me a king suite but told me that a Jacuzzi bathtub was not available only in the presidential suite!? :/

This hotel has a ATM style check in kiosk with a live stream screen on top. You are checked in by a live person who is not on site. I was traveling alone and was checking in at along with two other groups. It felt very unsafe when the livestream guy told me that my room was right up on the second floor outside the elevator. He didn't give this description to the couple of guys that checked in ahead of me, just told them that the room number was on the print out. None of the other guests were threatening or anything, but as a solo female traveler, you learn to watch our for yourself. I went up to the room, yep, right outside the elevator and was overcome with a feeling of discomfort, just didn't feel safe. I went back down, but the kiosk was still checking in the other two guys. So, I just left. Not worth sleeping with one eye open. I called ********** after I found another place to stay with an onsite staff and Best Western said, nope, nothing we can do. Still worth losing $200 to feel safe though. Maybe they're still sorting though how to make guests feel safe with this ne technology, but in the meantime, they should inform guests about this process. And never ever say out loud to a solo traveler: "here's where your room in".

Good accomodation, courtesy of the employee at front desk offfice, all included morning breakfast . nothing to be unsatisfied.

My room was nice and quiet even though I was next to the elevator. Must’ve been recently painted but the job was messy in my room. Could’ve used a light in the kitchenette area. Front desk people were friendly but it was difficult to understand them due to their strong accent. They were patient with repeating instructions for me.

My stay was canceled because the room given was in bad condition. Bath towel was dirty hand towel was yellowing. Tub was awful.

Good choice for value but the property is in need of a major renovation which is likely why rates are lower. Great location for access to interstate, Publix, car wash, Starbucks.

No shuttle service to airport provided. Room was dirty, sofa is bad state and covered with stains. Bathroom had stains on walls which could have been easily washed away if properly cleaned. Garbage receptacle had not been emptied.