Disappointing Stay at Matanzas Inn
My recent visit to Matanzas Inn was quite disheartening. Right from the start, my room was plagued with an unpleasant odor that made it difficult to relax. This issue alone significantly impacted my comfort during the stay.
Moreover, the Hotel Office area was filled with a strong cigarette smell, which was quite bothersome, especially for non-smokers like myself. This made any time spent in the office area rather unpleasant.
A notable inconvenience was the lack of proper curtains in the room. The existing blinds failed to block out the light effectively, resulting in a brightly lit room at night and disrupting my sleep.
What truly astounded me was the lack of basic amenities like room service. Being informed that we had to request essentials like towels or toilet paper ourselves was quite surprising and, frankly, unacceptable for a hospitality establishment. This lack of service was not only inconvenient but also a clear indicator of poor customer care.
In summary, the quality of the services and facilities at Matanzas Inn does not justify the price. The combination of these issues made my stay far from enjoyable, and it's safe to say that the inn falls short of basic hospitality standards.