Prime Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Fort McMurray
Prime Hotel
10131 Franklin Ave, Fort McMurray, Alberta T9H 2K8, Canada
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Amenities
ParkingFree
24-Hour Front Desk
Business Center
Wi-Fi in Public AreasFree
Fax/Copying Service
English
Filipino
ATM
All amenities
Property Description
A stay at Prime Hotel places you in the heart of Fort McMurray, within a 15-minute walk of Rivers Casino and Peter Pond Mall. This hotel is 0.8 mi (1.3 km) from MacDonald Island Park and 0.9 mi (1.4 km) from Athabasca River.
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7.9/10
Cleanliness7.9
Amenities7.9
Location7.9
Service7.8
All 98 reviews
Surroundings
Airport: Fort McMurray International Airport
(16.9 km)
Landmarks: Borealis Park
(400m)
Landmarks: McMurray Gospel Assembly
(410m)
Landmarks: Alberta Provincial Parks
(420m)
Landmarks: Aboriginal Interpretive Trail
(480m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Executive King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

4
King Bachelor with Kitchenette
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

4
Executive Room-2 Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

4
Express King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

9
King Bachelor
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
7.9/10
Good
98 reviews

- Cleanliness7.9
- Amenities7.9
- Location7.9
- Service7.8
Average for similar properties in Fort McMurray

AI Summary
The rooms are comfortable and spacious with well-equipped amenities. Guests appreciate the complimentary hot breakfast and the friendly, helpful front desk staff, especially during the evenings.

Dan
February 11, 2025
Stayed during renovation. First room given had bad paint fumes. Second room moved to still smelt bad of paint. Was told if we were given another room we would be down graded. Receptionist was not very nice or helpful. No towels or facecloths in the room. No soap or toiletries in the bathroom. Breakfast at 9am had been sitting for a long time and was not good. Looks to be a nice hotel when finished but seems poorly managed. Would not stay again. Better options.

Guest User
January 13, 2025
Good breakfast, good service, good underground parking lot but bed smell in my room and too old.

Pat
May 28, 2025

Visit 05/26/25
The first time I stayed here I met the new owner and he mentioned he was renovating the entire hotel.
He is doing great, every time I stay I notice great improvements.
The only area I didn't give marks for was the parkade cleanliness.
The team on the front desk and breakfast team are very friendly and inviting.
I look forward to my next visit to see his progress !!!

Amanda
April 26, 2025

The place was under construction which if I would of known I would of went elsewhere.. no AC in the room and it was super hot in the room even having the window open.. there was hair in the tub and the floor towel was stained.. the staff in the morning werent very friendly either.

Clay
April 17, 2025

amazing for value
Despite concerns about renovations, the hotel was clean and well-maintained, and the room was very comfortable. The staff were all amazing and welcoming!

Sarah
April 16, 2025

Location was good, quoted price was reasonable but they overcharged my credit card by A LOT (hundreds and hundreds extra) resulting in maxing out my card!! Apparently there was nothing they could do to immediately reverse charges, Putting me in a difficult financial position for the duration of my stay.

Glenn C.
April 14, 2025

Being about my 7th stay here durning renovations, this was the only time i was disrupted by them.
The smell from the haul was as if it was a smoking room.

Lindsay
April 14, 2025

Great for what we needed it for. Quiet, hot breakfast, heated underground parking, walking distance to amenities and the community center. Air vents were pretty dusty and not quite secured to ceiling but they are doing renovations and rest of room was clean and updated. Worst part was trying to find it because all the exterior signs are taken down as part of renovation.
Services & Amenities
Most popular business facilities
Parking
Free
24-Hour Front Desk
Business Center
Wi-Fi in Public Areas
Free
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Free
Business Services
Fax/Copying Service
Additional charge
Business Center
Front Desk Services
24-Hour Front Desk
Languages Spoken
English
Filipino
Public Areas
ATM
Elevator
Vending Machine
Cleaning Services
Clothes Dryer
Safety & Security
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBoxed/packaged food
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 250.00 (approx. MXN$3,382.64) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: CAD 25.00 (approx. MXN$338.27) per pet per day
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1996
- Number of Rooms: 70
Phone:+1-780-7902000
A stay at Prime Hotel places you in the heart of Fort McMurray, within a 15-minute walk of Rivers Casino and Peter Pond Mall. This hotel is 0.8 mi (1.3 km) from MacDonald Island Park and 0.9 mi (1.4 km) from Athabasca River.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary on-the-go breakfast is served daily from 5:00 AM to 10:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary on-the-go breakfast is served daily from 5:00 AM to 10:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Prime Hotel?
The check-in time at Prime Hotel is 15:00 and the check-out time is 11:00.What are the check-in and check-out times at Prime Hotel?
Are pets allowed at Prime Hotel?
Yes, Prime Hotel is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Prime Hotel?
How much does it cost to stay at Prime Hotel?
Prices at Prime Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Prime Hotel?
Which airport is closest to Prime Hotel?
Fort McMurray International Airport is the closest airport to Prime Hotel, and it is about 19 mins from hotel by car (16.9 km).Which airport is closest to Prime Hotel?
What is the cancellation policy for Prime Hotel?
The cancellation policy for Prime Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Prime Hotel?
About This Property
Nearest Airport | Fort McMurray International Airport |
---|---|
Distance to Airport | 16.94KM |
Average Price From | MXN1755 |
Hotel Star Rating | 3 |