Super 8 by Wyndham Fort Madison

Quick check in. Breakfast was posted 6-9am, went at 645 and there was nothing set up. Nobody at the desk at the time, left key on counter

everything looked fine when I opened up the mini fridge it was very dirty and sticky

My bed and pillows were very comfortable. We did not have a shower curtain and it took the desk attendant a very ling time to come to the desk when we needed an extra blanket.

Bathroom was really small. Found roaches on the tv stand. Beds were rock hard. Only had 1 soft pillow and 1 was a rock.

The property needs some updating and maybe a deeper cleaning. There was a little noise, but not overwhelming. Breakfast was cleaned up before the 10am even though the sign said breakfast till 10am.

When we arrived, a man in an old tshirt walked out from the back. Didn’t greet us or anything, just asked for our last name. Once I gave it to him, he didn’t ask for a card for incidentals or anything and just handed me a card and said “229”. He literally then left and went back into the room behind the desk. Nothing about breakfast or when checkout was- nothing! I started chuckling because it felt like I was on a hidden camera show, it was so bad. We opened the door to our room and it smelled SO strongly of cigarette smoke. My daughter was coughing and put her shirt over her mouth. I went to open the window (which was already unlocked). The phone in the room didn’t appear to be hooked up, so I called the front desk from my cell phone. The man working the desk must’ve been expecting my call because he picked up and said “hello”, not something like “thank you for calling Super 8”. When I told him about the smell, he insisted the room was non-smoking. He also said there was nothing he could do, as there were no other rooms. After I hung up, my daughter noticed a hole in the bedspread. We ended up leaving and finding another hotel, as there is no way we could’ve slept with that smell. Absolutely the worst hotel I’ve ever been to.