GGuest UserMy husband and I rented this place starting in November 2021 hoping to stay here for six months - our retirement plan is to spend winters in Florida and we wanted a base while looking to purchase our own place. The location seemed great. We signed a month-to-month contract with a 30-day cancellation clause and communicated very clearly our desired length of stay. They responded that the rate would increase in the high season, starting in January, which we understood. We selected a unit with river views. When we got here, the unit looked nothing like the pictures. Forget about the rug, pillows, artwork on the walls - not of that was present, it was a stark white ”box” with two uncomfortable sofas - no pillows, no throws - an utterly uncomfortable bed, a kitchen missing a lot of the essentials - it had only one pot, a couple of pans, no mixing or salad bowl, no wine glasses, mismatched silverware... the list goes on. It looks like they outfitted the kitchen with stuff gathered at a flea market or the leftovers of a student appartment. As for the river views, we rather looked onto the parking lot, facing east, so we could get a glimpse of the river if we looked far to the left. When it came time to pay the second month, we had to chase them and ask how to process the payment. Their response was that our reservation was not renewed for the second month. We explained that we had gotten no notification, argued, and they processed another month's payment. The following day, the housekeeping team knocked on our door and told us we had to vacate. Clearly, the left hand didn't know what the right hand was doing. We called Rocket Stay again and they told us they would clear things up with their team. That day, we also got a 30-day cancellation notice from them - they were kicking us out! The reason why is the outrageous price they're asking for the unit during the high season. They did not hold true to their word that we could stay here for our entire planned stay while paying an increased rate. Every dealing with these people was difficult - we seemed to have a very clear understanding at the start but nothing was as depicted going forward. A light bulb burned in the closet, we gave up after 2 weeks and repeated requests, we figured we would never a light bulb from them. The place is also supposed to sleep 6 with the 2 sofas but there are beddings only for one bed, only 2 sets of towels. Not sure what we would have done had we expected guests to come visit. Please do not book this place, it's awful. There's also a ”gentleman” living on his boat on the river right across from the parking lot, he owns a Harley, comes and goes at 1-2 am, has ”buddies” over who park on the grass, talk loudly and no one does anything about it. Feels very sketchy, I stay in with the blinds closed at night. I would give this place 0 circles if I could hence the 1-circle rating. The only positive was that the unit smelled and looked clean when we walked in - and it was fo
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