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It’s a nice hotel but the reception doesn’t speak very good English which is weird. She was telling me something but did something else. Even tho I booked through this app they charged my card !!! I paid twice for one night!!! The front desk said ok I have handled it and thought I wouldn’t get notified but then she took the money! It wasn’t like that the night before I don’t understand

Beautiful place. I had an excellent stay. The staff was very friendly. My check in was at 10:00 pm, and I didn't have any problems with it (I had some problems with arriving earlier). The drinks from the mini fridge are also excellent. 100% recommended.

Hotel located on the port of Monte Carlo, kind and always available staff, small room I would say, bathroom not average, so quite small!! Overall quality price a little above the norm.

the location is amazing, and the view from the rooms as well. the price is cheap close to the other hotels, it has an amazing restaurant on the terrace, where breakfast is also served, it has valet service and the hotel is close to everything.

I've always had a good time at the Novotel, but it's a pity that there are some older employees of both sexes, especially those who manage the bar and service down at the restaurant who are very strict and don't tolerate a bit of unpleasantness for those on holiday! Then I wanted to make an observation about the cleanliness of the rooms, nothing to say as always, I would say to better check the cutlery, glasses, cups, plates, etc., etc. I found many imperfections both in terms of cleaning and deterioration of the same.

The main hotel is impressive (although difficult to navigate) but the rooms are a little tired and there are stains on carpets, bathroom tiles and bed linen.

The hotel is very good, the service attitude is very good, and it deserves its name. The Louis 15 restaurant in the hotel did not make an appointment, and the concierge department also arranged an alternative Michelin restaurant. Specially printed out the appointment form and address for me. And the alternative restaurants are also very tasty. The only flaw is that the hotel breakfast is average and not worth recommending.

Pool is owned by Nikki Beach, so hotel guests are only provided complimentary lounge chairs at Nikki’s discretion. You are forced to either pay 200+ Euro for a daybed, or awkwardly sit/hang out on the narrow corners of the pool. Nikki beach tries to provide a and adult day party atmosphere with DJ, bottle service and hookah, but small kids were playing in the pool all day. Room smelled like stale cigarettes, old stains on the carpet, bathroom had zero ventilation and fogged up like a sauna any time you turn on the shower, everything gets wet and stays wet. For some reason a moldy bath mat was rolled up and propped to the side of the tub upon arrival. All staff were very professional and accommodating, met the level of service I would expect at a luxury hotel. Location is decent, Nobu inside the lobby, short walk to Buddha Bar and Casino, about 15 min walk to the beach. There was a lot of construction going on (August 2023) surrounding the hotel, several cranes obstructing the views.

The hotel room is very clean and the location is very good. The hotel is located in a harbor, suitable for families with children to stay for a few days. The service at the front desk is also very good~ The breakfast is very rich. The only thing is that I was asked twice for the room number during the meal, which was a very strange feeling.

Top hotel. Upgrade offered because the offer described on Trip.com was false. The offer is a superior room of 44m2 and arrived at the hotel this type of room does not exist. At the reception he offered us an upgrade to a superior room with sea view. Spacious, clean hotel, awesome top service bedding. I will definitely stay there again.