The Carlton Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Folkestone

The Carlton Hotel

16-19 The Leas, Folkestone, Kent CT20 2DU, United Kingdom
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hotel overview picture
Last booked 17 hrs ago
Amenities
Private parkingFree
24-Hour Front Desk
Currency Exchange
Luggage Storage
Wi-Fi in Public Areas
Bar
Smoking Area
Meeting Room
All amenities
Property Description
With a stay at The Carlton Hotel, you'll be centrally located in Folkestone, within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. This hotel is 9.2 mi (14.9 km) from Dover Castle and 9.5 mi (15.2 km) from White Cliffs of Dover.
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5.7/10
Cleanliness5.5
Amenities5.6
Location6.1
Service5.7
All 107 reviews
Surroundings
Train: Folkestone Central Railway Station
(820m)
Train: Folkestone West
(2.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Double Room
12

Double Room

1 Double bed
Non-smoking
Private bathroom
City view
Towels
Private toilet
Room Details
Check Availability
Double Room with Extra Bed
6

Double Room with Extra Bed

1 Double bed and 1 Single bed
Non-smoking
Private bathroom
Bathtub
City view
Towels
Room Details
Check Availability
Comfort Double Room with Sea View
11

Comfort Double Room with Sea View

1 Queen bed
Non-smoking
Private bathroom
Bathtub
River view
Towels
Room Details
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Family Room
7

Family Room

2 Double bed and 1 Single bed
Non-smoking
Private bathroom
TV
Towels
Electric kettle
Room Details
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Deluxe Family Room
9

Deluxe Family Room

2 Queen bed
Non-smoking
Private bathroom
Bathtub
Towels
Private toilet
Room Details
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Twin Room with Sea View
3

Twin Room with Sea View

2 Single bed
Non-smoking
Private bathroom
TV
Towels
Electric kettle
Room Details
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Twin Room
10

Twin Room

2 Single bed
Non-smoking
Private bathroom
City view
Towels
Private toilet
Room Details
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Double Room with Sea View
19

Double Room with Sea View

1 Double bed
Non-smoking
Private bathroom
River view
Towels
Private toilet
Room Details
Check Availability
Single Room
11

Single Room

1 Single bed
Non-smoking
Private bathroom
City view
Towels
Private toilet
Room Details
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Guest Reviews

5.7/10
107 reviews
  • Cleanliness5.5
  • Amenities5.6
  • Location6.1
  • Service5.7
Average for similar properties in Folkestone
Most Mentioned
Review summary
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Location and Views: Frequently praised for its proximity to Leas Cliff Hall, shops, and coastal paths, with breathtaking sea views from rooms, especially during dawn and dusk.(based on 2 reviews)
A‍k‍k‍i‍_‍M‍1‍3
June 13, 2025
Overall the hotel was pretty decent. Good location and great views fron the room. But you know the building is a but old one some dont expect 5star model. You want some thing vintage and good you are in the right place. I loved it . And the staff was so lovely and friendly. I will suggest this one.
X‍R‍M
February 24, 2025
Oh dear. The room types don't match the pictures for the actual rooms. Don't expect Double Rooms or Double Rooms Sea View to look anything like the images. Got laughed at by Reception on pointing this out and blamed Trip. Com Room was tiny and windows would not close, it was freezing. Got moved to a Comfort Double which are the images. But. Not clean, bathrooms need ripping and replacing, window not double glazed or any protection, thin curtains that you could see moving in the wind.. Partner arrived late and we were given the third degree by the night clerk, "who is this, why are they here" he said at the main door, with his hand on it to prevent me opening it. When I explained it was my partner the other guest in the room, he would not believe or accept this, and we had to stand at the desk whilst he went into the back office and "checked" This was so totally unacceptable and uncomfortable. It came across as really homophobic and threatening. I appreciate it was late, but there's a positive and welcoming way to greet someone arriving any time of day, and I fail to see what he achieved by acting in this manner. Went to complain in the morning and told to write in. Not okay and not happy.
c‍b‍e‍l‍i‍n‍d‍a
June 12, 2025
My husband and I stayed at the carlton hotel in folkstone for three nights, initially it didn't look too bad, just dark and a bit run down, but after settling into our room we began to notice what the other reviewers had said, their were marks on the pillows although the cases were clean, there were marks on the wallpaper of which I couldn't tell you what they were, the windows were filthy inside and out, the carpet was filthy and didn't look like it had ever been vacuumed, the shower curtain was suppose to be white it was filthy, the underneath of the taps were filthy. and the skirting boards had a thick layer of dust on them. The bed was hard and lumpy with springs sticking out, the list goes on. Breakfast was continental with one bowl of tin fruit, dry bread, tea/coffee yogurt, and a few other bits. Two of the staff regularly stood just outside the main entrance smoking, which was horrific when walking past, the hotel was full of traditional features so it was such a shame to see it so run down. The rooms had been devided by thin ply I think, you could hear every movement, we were woken up in the early hours of the morning by three people shouting at each other and having a huge row, nothing was done or said about it. I would not stay here again or recommend it to anyone, I can put up with a hotel needing updating slightly but this was extream and the dust and dirt was even worse. The leas gardens were wonderful, absolutely huge and well worth a visit,
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 27, 2025
Very dirty, the hot water was cold
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 15, 2024
Good stop for one night
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 20, 2025
Great location, beautiful sea view, decent room size But the hot water in the bathroom is only slightly warm, and the room is not soundproofed There is no hot food for breakfast, only toast and cold cuts of ham and cheese
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2025
非常滿意,很好很好
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Services & Amenities

Bar
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 10:00–11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 1880
  • Number of Rooms: 70
With a stay at The Carlton Hotel, you'll be centrally located in Folkestone, within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. This hotel is 9.2 mi (14.9 km) from Dover Castle and 9.5 mi (15.2 km) from White Cliffs of Dover.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Victorian hotel include a fireplace in the lobby, a picnic area, and a banquet hall.

You can enjoy a meal at the restaurant serving the guests of The Carlton Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at The Carlton Hotel?

The check-in time at The Carlton Hotel is 14:00 and the check-out time is 11:00.

Are pets allowed at The Carlton Hotel?

Unfortunately, pets are not allowed at The Carlton Hotel.

Does The Carlton Hotel provide breakfast?

Yes, guests at The Carlton Hotel can enjoy breakfast during their stay. Breakfast option(s): Continental.

How much does it cost to stay at The Carlton Hotel?

Prices at The Carlton Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for The Carlton Hotel?

The cancellation policy for The Carlton Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest Train StationFolkestone Central Railway Station
Distance to Train Station0.82KM
Average Price FromNZD188
Hotel Star Rating2