Park Hotel

Great hotel,, good and lots of varied food. Clean rooms and pool. Friendly international staff. Coffee and beer are not included in free drinks (why?)

HOTEL CON TANTISIMI PREGI IN ORDINE posizione sulle piste noleggio interno all'hotel cuoco eccezionale maitre sempre sul pezzo personale sorridente e sempre disponibile animazione top cantante più cabarettista che altro GRANDE VACANZA

Beds and pillows far to hard. Mattress you can feel the springs. Barely slept. Every night they have the same karaoke guys on and it’s so loud you can’t hear yourself think. It’s painful You are limited to one space to socialise and you can’t get away. Walls are paper thin and you can hear everyone around you. They don’t listen to feedback and we’re asked to turn the karaoke down and they don’t. I’d be happy just listening to the music they are playing but why SING. EVERY NIGHT!!!!!

The bathroom had used sanitary towels in bin and used toiletries in shower. The room was not swept and there was severe black mould on the window frame in the bedroom. An electrical socket was dangerously falling out the wall. The corridor stank of cigarette smoke permanently and the first few nights guests were shouting in the corridor and buzzing repeatedly on the room door buzzers. Saturday is changeover day so none of the normal facilities were open in the morning such as the playroom and swimming pool. The dining room and bar area furniture was tired and some places filthy stained seats. The restaurant manager was amazing and super helpful and welcoming and friendly. His wife was also very kind and helpful in the spa. You have to pay for swimming caps in the pool. The pool water was murky. Reception staff were mostly unsympathetic and unhelpful and rude apart from one lady who treated us as individuals and was kind and helpful upon checking out. Breakfast choice was good although the coffee was not great which was surprising for it being Italy. One of the shuttle buses to the gondola was filthy and has greasy oil on the floor and the seats were grimey. Not a good representation for the hotel. The play room had young girls who were on their phones all day long and were merely there as a check for sign in sheet. Some poor kids who were dumped there all day everyday for over a week were quite traumatised by the lack of any adult or human attention. Disappointing as you would expect the staff to be engaging with the children and caring. Would not recommend this hotel until some significant staffing changes and an update and better cleaning but the Folgarida area and ski resort was lovely apart from this and we enjoyed our family holiday.

A comfortable friendly and ski convenient hotel. We, a party of ten seniors were made very welcome. The Park hotel is good for all except absolute beginners. The hotel has an integral ski shop and ski storage as well as a busy pool. A good family hotel with direct access to a red/blue run.

Ski service excellent Reception staff always smiling and eager to help The main bar area for us in the evening was too noisy (entertainment and customers shouting, not talking) Our room was small, but comfortable and always very clean and tidy