Country Garden Holiday Hot Spring Hotel

Country Garden Holiday Hot Spring Hotel Reviews

Country Garden Holiday Hot Spring Hotel

No.1 Phoenix Street, Lianyao Country Garden, Shuitou Town, Fogang, Guangdong, 511600, ChinaView Hotel Details
Country Garden Holiday Hot Spring Hotel
Country Garden Holiday Hot Spring HotelCountry Garden Holiday Hot Spring HotelCountry Garden Holiday Hot Spring Hotel
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1 night

Country Garden Holiday Hot Spring Hotel Guest Reviews

4.4/5
1600 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(1600)
Positive reviews(1543)
Reviews with photos/video(228)
Relaxing hot springs(303)
Friendly front desk staff(201)
Delicious breakfast(167)
Great air circulation(152)
Close to amusement park(69)
Has play area for children(49)
Offers pick-up/drop-offs(47)
Delicious buffet(36)
Negative reviews(57)
Carmen
Villa Area Light Luxury Three-Bedroom Villa With Automatic Mahjong Machine, Ktv, And Bbq
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 23, 2024
We enjoy the place even it was rainy, the spring hot in the night was amazing - we really enjoy the experience!! All the details (gardens, accommodation) super ok and also the people!
Response from Property: Dear guest: Hello! Thank you for your full marks, your support and encouragement, is our biggest driving force forward. Xiaobi constantly strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Bi is looking forward to your visit again!
Guest User
Guestroom - Double Occupancy
Stayed in Feb 2024
Solo travelers
9 review
4.5/5
Great
Posted on Feb 22, 2024
The hotel is comfortable, have a golf cart to bring guest from one location to another. The hot springs are nice . It’s good to have a cup of black or ginger tea after the bathing.
Response from Property: Dear guest! Liuxi slowly, time is soft, thank you for your support, we will continue as always good quality and more perfect service, to thank you for your support and love, looking forward to your visit again, I wish you a happy every day!
Anonymous User
Guestroom - Double Occupancy
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 13, 2024
The room is very good, the service is very satisfactory, I will come again next time, because it is really great here, you can soak in hot springs, there are many kinds of stones in the hot springs, there is a buffet, the air is very fresh, the environment is also very good, you can also climb mountains and fish, and there is a special car to pick you up when you stay in the hotel
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Xiaobi strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaobi looks forward to your visit again!
Guest User
Villa Area Light Luxury Three-Bedroom Villa With Automatic Mahjong Machine, Ktv, And Bbq
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
I came here during the May Day holiday. The service was very good. As always, it was at the level of Country Garden. The service quality was not affected by the large number of people during the holiday. They even extended my stay for free. I like Manager Xiao Song.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Annex Building Sen Oxygen Twin Balcony Suite
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is spacious, clean and tidy. The service lady is very enthusiastic. The scenery outside the mountain view room window is smoky. The supporting facilities around the hotel are also relatively complete, with a children's playground, fishing, hot springs, and a large space for activities! Unfortunately, I was busy playing and forgot to take pictures!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Xiaobi strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaobi looks forward to your visit again!
Guest User
Annex Building Sen Oxygen Twin Balcony Suite
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 2, 2024
This May Day trip was the best experience, the service was very good, five-star praise, the lady was very considerate, the room was very clean, and the overall feeling was very comfortable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Guest User
Family Friendly Suite - 2-Room (1 living room) (Affiliated building)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The overall environment of the hotel is good, the garden design is very good, there are hot springs, greenways, artificial lakes, etc. The hot springs are also quite comfortable. The service of the lady at the front desk is particularly good and very enthusiastic ❤️
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! It was a beautiful time, Xiaobi met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish you: well!
Basir
Annex Building Sen Oxygen Twin Balcony Suite
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Traveling on holiday, the service is great, free upgrade to two bedrooms and one living room, but it's a pity that it has been raining and we can't go out to play
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Guestroom - Double Occupancy
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 13, 2024
Clean, beautiful environment, and great service. 100 points.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Family Friendly Suite - 2-Room (1 living room) (Affiliated building)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The environment is great, and a two-bedroom apartment is not expensive for weekends. And the service attitude is good Suitable for parents and children If the weather is nice, there will be lawns, amusement parks, and go-kart farms for fun. Suitable for self-driving tour The villa and apartment are not close to the hot springs, but the battery car is waiting downstairs and the service is good. Because the hot springs are not open in the morning, when there are few people, you can still open a certificate the next day and then take a dip in the afternoon. My son likes it very much, we don't have high expectations, the hot spring is good, the accommodation is clean, the service is good, it is enough It’s worth coming again when you have time
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6/9
Response from Property: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Xiaobi constantly strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Xiaobi looks forward to your visit again!
CKJIONG
Annex Building Sen Oxygen Twin Balcony Suite
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 23, 2024
There were so many people during the Chinese New Year. They even upgraded me to a four-bedroom villa. There was free fruit in the evening, but there were too many people at the breakfast buffet.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thousands of words are summed up in one sentence: Thank you for your support of the hotel.
JOANNA_MEIMEI
Annex Building Sen Oxygen Twin Balcony Suite
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
MINI Fantasy Castle Park Fireworks Party: The children had a great time There is a Meow Meow Ranch nearby, and the children had a great time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Xiaobi strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaobi looks forward to your visit again!
Jingjingbaba
Villa Area Light Luxury Three-Bedroom Villa With Automatic Mahjong Machine, Ktv, And Bbq
Stayed in Feb 2024
Family
5 review
3.0/5
Posted on Feb 12, 2024
It's average, the room is small, a little worse than expected. Maybe I'm not used to this kind of self-service travel.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Guest User
Guestroom - Double Occupancy
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
The air is good and the scenery is beautiful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Xiaobi strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaobi looks forward to your visit again!
Guest User
Family Friendly Suite - 2-Room (1 living room) (Affiliated building)
Stayed in Feb 2024
Family
13 review
3.0/5
Posted on Feb 2, 2024
The natural environment is really nice, but the facilities are old and rotten. There are many pools without water in the hot springs. The hotel hygiene is relatively poor. The hygiene of breakfast and dinner is very poor. There are few food varieties. Due to the small number of guests, the breakfast buffet is generally changed to a meal set. There is a layer of oil on the cups and bowls, which does not match the image and grade of Country Garden. Or maybe Country Garden Group is not doing well now, so even the service management is not good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay and giving us feedback. We are deeply sorry for the unpleasant experience you had. Your suggestion is very important. We have fed it back to the guest room and restaurant department and made improvements immediately. We believe that our colleagues will be more attentive in serving guests in the future. We apologize again for your displeasure and look forward to your next stay to experience our better service.