The Hill Guesthouse

The staff member did not inform us that it was underneath the building. We spent ages and dragged bags looking for number 9 He told us to just walk up the path

I’m giving this place a bad review, but I expect it will get much better soon because I understand it’s under new ownership. Check in was bad. GPS brought us to the back of a building in a neighborhood. No signage, no parking. I walked around the place to find no doors unlocked, just a sign fluttering in the wind that lunch was to be served across the street at a place called “the Hill”. I went across the road to The Hill in the hopes they could connect me to the proprietors at Guesthouse Fludir, and was greeted warmly and much to my surprise was checked into Guesthouse Fludir. Turns out check in was supposed to be at The Hill - I learned later that the confirmation email did say as much, but I’m not sure I read it in full right after booking, and that was the last communication I got from the owners about our booking. Once we navigated the clunky check-in, we settled into our family room which was small, way over-heated (only window is in the bathroom), and weirdly laid out (eg- light switch is all the way on the other side of the room from the entrance, toilet is pretty much in the shower). However, the restaurant at The Hill and all our contact there was excellent. It is my understanding that the owners of The Hill recently purchased Guesthouse Fludir, so I expect things will get much better. If they bring the guesthouse up to the standards of The Hill you’ll be in a good place.

The check in area was not marked. It is across the street at another hotel. The heat was set very low as if they were not expecting guests and the room did not heat up until the next morning. We did not receive our ******* perk. The hot water in the shower did not work. As a side note the area was well lit which made viewing the northern lights from the location impossible. Also this property recently was sold so there is no sign for the guesthouses.

Good price, warm and quiet. However there were problems with hot water and damage in the room. Breakfast was expensive and not great quality.

We had a room in the guesthouse which looked cute first, but we were not allowed to use the hot tub, which apparently was only for the Hotel Hill Guests, although in our booking it said hot tubs available. They told us about 2 dinner options, either at their hotel or next door of the guesthouse a more simple nice looking pub style restaurant. When we went it was closed and the reception did not know about it although this pub belongs to the hotel as well. We had dinner at the hill restaurant where my wife got cold mashed potatoes and the second try was not warm either. The worst thing that happened was a smell when we came back to the guesthouse. It was very cold but they offered a small heater in the room. We plugged it in in the bedroom and suddenly after 5min, smoke came out of the socket in the bathroom and we left the house. The reception only said, you might plugged in too many devices which was not the case, just the little heater. They offered us a room in the hotel but we saw other guests from the guesthouse leaving it as well because of the smell of the smoke and no fire alarm protection in their rooms. We would not go back. Irresponsible especially towards that family that was there with little kids.

A real bad dream checking in this guesthouse The property was worn on the outlook, seems being deserted for a long time. There was no hot water in the room and there was no heater in the communal washroom and communal shower! There was no shampoo and shower gel provided in the shower. There was no hairdryer in the room, not to mention any lotions or cups for brushing teeth!! The bedding seemed soiled and not changed for a long time , and have some hair on the bedsheet! This is a properly not suitable to be rented out! It should rather be demolished or totally renovated before any more bookings made!