Tara V
August 31, 2024
Place is relatively clean and has such good decor. However, I would personally like to complain about the man running the hostel/behind the counter Justin. He was EXTREMELY rude and disrespectful and unkind ever since i checked into the hostel last spring break in march. He constantly gave me and some people an attitude, allowed some people to openly smoke in the rooms. i remember one time i politely asked for more towels/blankets and he shouted at me “NO!” and just blew me off in a huff and left me stunned and upset. absolutely TERRIBLE customer service. I highly recommend, or even DEMAND that he be FIRED so he can no longer treat any other customer like this ever again. otherwise, appropriate action and discipline must be taken!!!!!!! DO BETTERtriumphtriumphtriumph