Hotels near Piazza di Santa Croce in Florence

What a friendly and clean hotel! Convenient, excellent continental breakfast (even included eggs!), and superb staff to help with everything. Miguele, at the front desk was especially helpful with our entire 3 day stay. Parking was a big bonus, not usually included in this price range.

We arrived at the hotel pretty late as we were travelling from Rome. Gabriele was pretty prompt and sent us all the necessary information ahead of our arrival as the reception service was until 3pm on Sunday. The room was surprisingly nice and clean, and indeed exceeded our expectation. Even though for just a night I thought this was a pretty good one. Nearby hotel has a nice pasta restaurant Al Peposo, just need to walk about 10 mins. Day time you can just walk towards town areas, you won’t get bored with the surroundings.

Thank you :) Our experience at the hotel was great. In many ways this hotel was ideal for us, it wasn't right in the city center where all the noise is, but it was close enough to it (about half an hour's walk to the train station with a suitcase and bags). The hotel staff was excellent, very kind and respectful with lots of good and efficient advice. The room was spacious enough and clean and we didn't lack anything. One weak point was for us and it was the bed which was a double bed but, it was connected by two mattresses, and an air conditioner that worked but made a lot of noise. In conclusion, if you don't mind walking to the city center (I strongly recommend everyone to walk and not use public transport, there is a lot to see on the way :) ) And you are looking for the hotel staff to be nice, polite, experienced, know the surroundings and know how to give you tips, this is the hotel check for you. Thank you very much for everything was really pleasant and nice in the hotel

The hotel is clean , but tired. I did not appreciate being told to sit a specific table for breakfast even when there were clearly several empty, was totally snubbed when asking for hot water for tea. Male concierge added 30% onto the price of bus tickets , next days' tickets were as priced on the actual ticket. Makes them untrustworthy. Poor breakfasts . And service is bad. Itallians get treated well and english are NOT . They don't know how to treat paying guests with equal respect . Its obvious they are blatantly discriminate.

I think this is a hotel that is missing out on its appearance. You might think it's a strange hotel because of its very busy exterior. The interior is very clean and the hotel is very comfortable. The common space is large and there are vending machines, which is very convenient. The other guests have a high level of civility, and many of them are well-mannered and have common sense. You won't have to worry about unwanted guests. Hotels in central Florence can be extremely expensive. There are many facilities that are not worth the price. Personally, even if it takes a little more time to travel, I felt it would be better to start from this hotel.

This was my favorite hotel stay while in Italy for 2 weeks. I almost don’t want to share how incredible this hotel is because it will be harder for us to get in next time. Everything about this property is wonderful—from the location to the staff, incredible dining, large rooms (unusual for many European hotels) and the price. It is not cheap but definitely worth every penny! The lobby is beautiful too. We loved it here. We will be back…if we can get in. I was told they also have affordable apartment rentals too. A great idea if you want to stay in Florence for a week or more! The only negative is the hotel gym… but who comes to Florence to be stuck in a hotel gym? Not me, but I thought Inwouid share for the gym rats! Love this hotel!!

We visited Hu Camping because it had the services we wanted whilst being really close to Florence. Check In could not have gone any easier. Really polite staff. We asked to upgrade our mobile home but there were none available until the end of the week. So we didn't bother. We drive to our home and noticed it was clean and well maintained. There were people gardening, cleaning all the time. Got to the mobile home and things were not ideal, utensils missing and a ladder to the bunk bed. We went to reception to ask about the missing things and the majority of what we needed was sent to us within an hour with huge apologies. It was an older mobile home but it was clean and ready for us to put our feet up. Having two bathrooms was really good with a family of 5. It was 37°C outside and the air conditioning worked well. We took a fan with us so it moved the air around a bit more. But we left it on during the day, with the interior doors open and the rooms were nice and cool. We used the restaurant, the service was really good and they were busy. It's a good idea to book. We had booked for 9pm and a couple were ahead of us in the queue when we arrived, they asked for a table and were told they'd have to wait 45 minutes. The food was tasty and fresh. Not overly expensive, considering some places nearby or other European cities. We used both pools, the kids one was a little cold but my boys (8, 13, 15) didn't care. Around the pool was clean and well maintained, there was enough shade if needed and a lovely olive grove section away from the pool for lots of shade. The pool bar was well equipped and the staff were friendly. The main pool was busy but people still had space to throw a ball or jump in. It's not there for doing lengths. The onsite shop was fine, it's not big, so we used it when we had to, otherwise there was a decent sized Coop not too far from the site (driving distance). The other bits were good, bike hire (although get there early), laundry services were great, the volleyball/football pitch needs updating but it was fine. The location is just outside the city. There was a bus to the centre from the campsite but we didn't use it. We drove and parked in underground parking in the city. All very easy. I had preconceptions about how it was going to be but I was really surprised with how good it was. And the staff were really polite and helpful. I would happily go back to visit it again.

This is a lovely, clean hotel with good facilities and location and an excellent breakfast. It has a very traditional decor, with a modern bathroom. Our room was pleasant enough but the window faced a wall and had huge shutters which we couldn't open. Hence, there was hardly any natural light in the room. I also found the staff a bit unfriendly, especially at the reception desk. There was no greeting if you walked past, and they did seem slightly condescending - not the usual friendliness you would expect on a reception desk. The staff at breakfast were much nicer. I liked this hotel, but a little friendliness and a smile go a long way and would have enhanced our stay.

The receptionists are very nice and available, but our stay was not the best, the sounds of the nearby rooms and the noise of the lift are heard in the quiet of the room. This does not mean that the room was not clean, but it was unpleasant every time we needed the bathroom. Breakfast is not served at the table, but there is only the possibility of using machines with snacks or drinks (payment).

If you are coming to Florence (Firenze) via the train, staying at the Hotel Mercure Firenze Centro is a good choice as it is located just about a block away. It maybe a bit tricky to locate it the sign is not very apparent and is somewhat small. It is more visible from across the street. There is also a side entrance .When we were there in July 2022, they had a mandatory appointment time to reserve for the continental breakfast each morning starting at 7a.m. to avoid overcrowding and social distancing. Hotel Mercure Firenze Centro is a very convenient 10 minute walk to the Duomo. The service was very efficient at check in and they were very more than welcome to store our luggage as check in time wasn't until after 4p.m. The rooms are very huge and daily room service was good.