Hotels in Rifredi, Florence

Very good service, the staff are very friendly, and the environment is also very good. However, the food in the restaurant is not very suitable for Chinese people's diet. However, the expressway is right next to it, which is very convenient for traveling.

Kudos to the friendly staff that resolved our booking issue! Due to our flight cancellation, we “did not show” to our hotel reservation and arrived a day after. Thanks to the receptionist, she was so accommodating and understanding and she was able to resolve the accommodation issue. She also provided accurate instructions on train and bus schedules/locations.

I am not writing this type of reviews often, but unfortunately this time I have to in order to reflect the reality about this hotel. Prior to this hotel we stayed at another hotel in Rome also 4-star that we really enjoyed (price level and distance from city center was similar). Firstly, I would like to point out that this hotel, even though it has 4 stars, cannot be considered to be a European-level 4-star hotel at all, at maximum a refurbished 3-star hotel. Given the price and its location, I would like to tell you straight, it is quite expensive for what you get, especially given the further circumstances described below. Secondly, I have not read many negative reviews regarding the noise level, but would like to shed some light on that. Even though we asked for a quiet room, we got the room facing the hotel parking and front road. I cannot say that there was a lot of noise from the road, but you could definitely hear cars from the road. But the biggest problem is the noise insultaion, or more precisely its complete absence. We could hear our neighbours talking in the other room like they were in our room. Our neighbours were awake until late night and we could hear them receiving messages while chatting on the phone and it seemed like the phone was vibrating each time near your ear. There was also noise from outside and other neighbours (it was partially not clear where it was coming from), so overall an awful experience also given the fact that each room has roller blinds and some people are using them at night and each time you can hear the mechanism working (it is quite loud). When people flush in other rooms, it sounds like it starts raining heavily. To sum up, insulation is really bad. Thirdly, the room was furbished at the level of refurbished 3-star hotel, the old hairdriers from the 20th century, only one card key, thus you cannot leave the AC on when you leave the room. Room was not ventilated at all once we arrived, so it was very hot to sleep and smell was not very pleasant. Breakfast at the level of 3-star hotel maximum and they do not let people finish their breakfast telling at 9:55am that you have to leave in 5 minutes since the breakfast time ends at 10am. As a cherry on the tart, when we were leaving we were told that the water in the room was not complimentary when we arrived, even though we did not found anywhere information with pricing of water in the room. When I asked where we could find price list for water in the room, as I belive it should be clearly placed in a visible spot, the person at reception firstly insulted us in Italian (not knowing that we speak Italian) and then just answered arrogantly ”it is in the room”, showing that he does not want to speak with us. Unbelievable and unacceptable behaviour from staff, you are paying them for being treated in such a manner... Overall, I understand that Florence is an expensive and crowded city, but in this instance when we unfortunately had only extremely negativ

I've been in this hotel for few days the first week of December with my partner, and since the warm welcome we received at the reception, we understood that we made the right choice. The Hotel is lovely, newly refurbished and very clean. But the staff is what makes the difference. Everyone is very attentive, caring and smiling, and they go over and beyond to satisfy any request. Nothing is too much trouble for them. Claudia and Luisa (hope I get the names right) at the reception have been amazing. They always recognised us by name (yes they remembered our names), and greeted us with a smile even though we had few requests for the room. They simply accommodated our requests in an efficient and timely manner. We had breakfast every day and few times lunch or dinner as well during our stay. Food was great and the Chef (Stefano if I am not wrong) was often going around the table to make sure that guests are happy and satisfied. We also felt very safe thanks to the Health & Safety measure they have in place in the whole Hotel after Covid. Staff is wearing masks and they follow the government guidelines. We had the chance to meet the General Manager Marco, which helped us in various situation with suggestions and directions to make sure that we enjoy our trip in Florence. He is passionate about his job, and you can clearly feel it when he talks. Overall, me and my partner had an amazing experience. It was our first trip outside UK since Covid, and we are happy that we choose this hotel. We will definitely come back, and recommend to our friends.

A stay at this apartment places you in the heart of Campi Bisenzio, a 1-minute drive from Hidron and 6 minutes from I Gigli Shopping Center. This apartment is 9.2 mi (14.8 km) from Piazza di Santa Maria Novella and 9.7 mi (15.7 km) from Historic Center - Downtown.Featured amenities include multilingual staff and an elevator.Make yourself comfortable in this individually decorated apartment, featuring a kitchen with a refrigerator and an oven. Complimentary wireless internet access is available to keep you connected.

The receptionists are very nice and available, but our stay was not the best, the sounds of the nearby rooms and the noise of the lift are heard in the quiet of the room. This does not mean that the room was not clean, but it was unpleasant every time we needed the bathroom. Breakfast is not served at the table, but there is only the possibility of using machines with snacks or drinks (payment).

We have booked a bedroom at B&B for two nights at the last. The location is not in a quiet place, as described, is located next to the circumval. We have been assigned a room on the ground floor with a window door opening directly on one of the parking lots! Note: the window door opening to the inside also considered security exit!!!!! So no chance to open a window and leave it open. That room was probably picked up from a car box. Blind bathroom. Nothing to say about cleaning. A big sin (another) can't eat breakfast as you should. A basket is left in the room with packed brioches, marmellate, juices, and if you want hot drinks you have to go out in the corridor and use the automatic distributor. For that room/ex garage I would say no to recommend.

Il B&B Palazzi è ubicato nella zona castello vicino al quartiere Rifredi in una zona molto tranquilla non molto lontano dal centro di Firenze raggiungibile con i mezzi in circa 20'. Il B&B è una splendida Villa di famiglia ristrutturata è adibita a struttura ricettiva dal sig. Mario e da suo fratello Alessio. Le camere sono quattro tutte arredate con stile e gusto. Mario e sua cognata due persone splendide e pronte sempre a far due chiacchiere. Presente parcheggio sia esterno che interno, buona la colazione con prodotti freschi. Struttura altamente consigliata soprattutto per chi cerca anche un po' di tranquillità. Grazie di tutto, sicuramente ci ritorneremo. Cristiano, Giuseppe, Federica, Teresa, Vera, Benedetta dalla provincia di Venezia!

Very nice hotel with a great location. I’d recommend it to anyone staying in Florence. Staff were very friendly and helpful, even reopening the bar for us at night once it had closed. My only suggested improvement would be greater breakfast choice and toothpaste provided. But these are minor things and I throughly enjoyed my stay here.

We had room 531. It was a nice room with a window to the front of the building. We picked this hotel for the location (to the right the river to the left the Duomo) and the rooftop bar looked like a great way to spend our evenings. The room was very noisy. Yes, it was at the front of the hotel, but the windows did not seem to help diminish the noise. It was especially noisy from above us - we assume the bar. Big, loud bangs - like someone dropping bowling balls. There was a lot of noise from the door slamming. They did not close - they all slammed. The blow dryer sucked. Did not blow hot air at all. I called the front desk and asked for another. Did you know - in the entire hotel there was not a replacement hairdryer to be found? (I know this may seem small, but if you have as much hair as I do - you tend to rely on some basics working). The rooftop bar - the views are unbelievable and exactly as pictured. They just need a staff that can take basic drink orders. They had 3 people every night working, but they seemed inept. We enjoyed our evenings there - but it could have been so much better. Would I stay there again - probably.