Hotels in Isolotto - Legnaia, Florence

The hotel was comfort and clean,the breakfast is full of diffrent foods. The hotel it is 8km away from the center city but there is station of train nearby the hotel to go there.

The worst Hilton. First of all, the second day I arrived the hotel had no service because they were doing work. What kind of a hotel does service and shuts down everything while guests are there?! Second of all, most of the staff and one of the bartenders are very rude. They do not want to help you. They are angry. This is supposed to be a business in hospitality. This hotel is quite the opposite of everything hospitality means. Third, when asking for full service on your room sometimes they do it and you have to keep reminding them. Fourth, someone was smoking in one of the rooms and every single guest is alerted of with an alarm in their rooms which I get if it was an actual fire. They have no business center with a computer which is unheard of. Everything in your room is controlled by your key card. Lights, electricity, everything. The ac is awful. It’s freezing and you cannot control it. It’s super hot outside and then an ice chest in your room. You can get sick in that environment. The showers have mold in the cracks. You can’t even ask them simple things like when if the bar open for coffee without being yelled at. They have a condescending bar tender who stresses out and yells at you claiming there is only one of him. That’s false. There are 2-3 others and he acts like he is working in a real bar. He’s not a bartender. In the states the bartenders are super busy and yet, they continue to have smiles on their faces and accommodate what you want. This is the worst hotel I have ever been to and will never go again. They charge for everything. No complimentary coffee and just overall rudeness. In the middle of nowhere. The toilets don’t work. Their coffee machine in the room is not a coffee machine. It’s a water machine that heats up water and they don’t tell you anywhere that you need to turn it off after 2 minutes. So if you stay here, turn it off after two minutes or else it will spill all over. I will do my research next time on hotels and will not fly into Florence next time.

I used it as a place to stay during my trip to Florence. It's a little far from the center of Florence, but you can easily get there by tram. The room had a great atmosphere and was very clean. Also, the breakfast is wonderful. It seems that they have a restaurant attached, and they serve a wonderful breakfast there. This is a hotel I would like to visit again.

The location is average, about ten minutes walk from the tram station. The sheets were not very clean. I even saw blood stains that had not been washed away. . . . . We didn't see any staff during the whole process. We only communicated and paid by phone and email. We arrived at 11 noon. When we called the staff, she told us the door lock code and then allowed us to go in and put our luggage. This was good.

Review of Hotel Firenze 2000 which also goes by Youth Hotel Firenze 2000. WARNING! Do not go to this “hotel”! I travel around the world and stay in hotels of various star ratings but I have never stayed in a hotel as bad as this one. Where shall I begin? It is a 2-star hotel, so my expectations were not high. I wanted clean and safe. To begin with, I was required to wire transfer from the bank the entire amount of the hotel stay, including the taxes. I reserved 7 rooms for 12 people. The cost was the same as the 4-star hotels, but I couldn’t get 7 rooms. Then, as I requested that 6 of the rooms have twin beds instead of one larger one, I was charged an extra $50 per night, per room. That was a total of $600 for 2 nights. (I was charged in Euros but it was similar to dollars.) When we arrived, we saw that all of the beds in all of the rooms were twin beds. Some were pushed together to make a larger bed. When I complained, I was told that some of the rooms were upgraded. The upgrade was 2 twin beds pushed together and a cot as the second bed. If you are required to stay at this hotel, do not pay extra for twin beds. It is all they have! I asked for the $600 back because they were all twin beds but was told no. By the way, they were all hard as a rock and looked like they were from the 1960s child’s bedroom and well worn. The tile floors looked stained with dirt. One of the rooms had a shower that had black mold around the bottom edges of the shower. The people in that room thought it was safer to just not shower. When I brought it to the attention of Aldo, who I believe is the manager, he said it is the silicone. I told him that silicone is not black and that it is mold. He claimed to not understand what I was saying. The mold was around the whole bottom perimeter of the shower. His response is that this is the best 2-star hotel. Nope! We proceeded to the next room where the toilet would not properly flush. He took the lid of the tank off and said it is broke and just take the tank lid off to flush. I told his that this was unacceptable but was told there was nothing he could do. Another incident occurred in the middle of the night. There was a room in the hotel with a crying child and a barking dog, apparently without an adult. I didn’t find out about this until the next day from the people in that hallway who were kept up for hours. I don’t know why the hotel staff didn’t contact the police and let this persist for hours but it ruined the next day for many people because they were exhausted. There is not an elevator so be aware that you will have to carry your luggage up the stairs. Some rooms have no windows. When asked twice to call taxis, each time it was a challenge. I don’t know if it was the system they use but I didn’t have any trouble in any other areas. I asked for two large taxis about 1 hour before we needed them but they didn’t call them until we needed to leave and then proceeded to tell me it was the taxi company’s fault. We had to

Abbiamo pernottato lo scorso weekend io la mia compagna struttura perfetta pulizia perfetta e il servizio perfetto un accoglienza meravigliosa lo consiglio a tutti sia per l'altra qualità della pulizia delle camere sia per l'alta cordialità e l'educazione del personale per qualsiasi richiesta erano sempre tutti a disposizionestruttura nuova ben organizzata lo consiglio vivamente a tutti tutti un saluto Andrea da Roma

With a stay at Hotel Alex in Florence (Isolotto), you'll be a 3-minute drive from Historic Centre of Florence and 5 minutes from Piazza di Santa Maria Novella. This hotel is 3.9 mi (6.3 km) from Cathedral of Santa Maria del Fiore and 3.9 mi (6.3 km) from Piazza del Duomo.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Enjoy local cuisine at Trattoria Annaré, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.Featured amenities include express check-in, complimentary newspapers in the lobby, and luggage storage. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and sofa beds.

Breakfast can be much better. It is an expensive hotel but their breakfast buffet doesn't have fresh fruit, poor cheese selection and they also don't serve multi grain bread. For some reason, i felt like the staff were serving the Europeans faster. Also, at the hotel reception, the staff will give you incorrect information regarding the city tours and hotels. Please be careful

The people at the front desk were great and very helpful. The location is good. However, the hotel is very old and tired. The beds were hard as a rock. They even gave me a thin mattress topper but it was like putting that in the floor-so still a very hard bed. We had the two bedroom suite. All it is is two separate rooms which when you books it as a suite, they are close together. However, it’s no suite. Even the towels were torn apart. I would give it a 3 stars only because the people were nice. But in no way is this a 5 star hotel.

newly renovated room, comfortable & clean. excellent location which is close to Florence train station will stay this hotel in future which i highly recommend to others.