Hotels in Florence Historic Center, Florence

We stayed for three nights and here's our experience for your reference. Disadvantages: 1. When checking in, although there was a POS machine at the reception, they insisted that we pay the city tax in cash instead of using a bank card. This is the only hotel among all the European hotels I've stayed at that has such a requirement. However, we eventually paid with a bank card when checking out. 2. The room facilities are very basic.The bed next to the window felt drafty and very cold, and the air conditioner made a lot of noise. 3. There was a foul smell when we entered the room, and the sound insulation was very poor. It was very noisy in the morning when someone was cleaning the corridor. 4. The Wi-Fi signal in our room was very weak. Advantages: 1. Breakfast is provided. 2. Room service is great. 3. The staff have a good attitude.

Room and bathroom were very clean. I really liked the small storage space beside the bed, especially since I was on the top bunk. Location was great — about a 20-minute walk to the city center, with lots of cafés and restaurants along the way. There’s also a supermarket just a minute walk away, which was super convenient. Only downside was the long queue during check-in, but overall a great stay. Highly recommend

Very friendly and helpful staff. Quite a walk to the attraction but easily accessible by taxi. The room is spacious and comfortable. Value for money!

Location is excellent, just 5 min from train station, so no need to walk a lot to hotel with your heavy luggage. Can also take a rest during the day as it is very close to Dumo. Have two supermarkets nearby. Newly decorated, very nice.

The location is perfect, but please be mindful as the hotel in inside the city centre you can't have high hopes regarding the room. The room very pretty average as compared to other B&B properties in Europe. Breakfast was really good and parking is not available on site. The receptionist in the evening and morning were really kind and helpful. If you planing a tour to Florence without car then this is the place to stay and If you planing with car then look for hotels outside city.

THe hotel is dated - it would be nice to look old on the outside and up to date on the inside. It was hard to figure out how to turn on the AC - glad it worked though. Location is good, but the problem is parking - you cannot park on the street - had to park about 10-12 minute away, in a public parking. Breakfast is surprisingly good, with several options to choose from. The extra bed was flimsy, with the wood springs falling twice. Not a lot of space in the room - but, in a way, expected in Europe (especially coming from US). It would be good for the people upfront to share all the options and restrictions when it comes to parking. The lady in the morning included my car in the system, because you can get a ticket even by entering the restricted area.

I booked and used the hotel in advance for one night only. The location and cleanliness of the hotel was perfect. The quality of the front desk staff varied. The person who was on duty on the morning of April 10 was very courteous and helpful. On April 10 at 21:00, when I returned to the hotel, I greeted the staff at the front desk in Italian at the person to the right of the front desk at from the entrance said ”Ai-ya” to me. I'm Asian and not all Asians speak Chinese. I don't know why he had to say that word or what it means. The person who worked there in the morning was very polite. I was disappointed and felt uncomfortable. If you are going to work at the front desk, it would be better to hire educated people.

It's not a hotel, it's a hostel. The rooms are just as small as the photos but you don't need more for one night, however I wanted the bedroom for a few hours to sleep since I had a trip at 05:00 and I couldn't sleep because my room was on the next to the bathroom and the corridor and foresees that it did not have a door, you could hear absolutely everything. The location is the only good thing I can get from this ”hostel”. Lastly, the water in the bedroom came out yellow. I don't understand the reason when there is drinking water throughout the city and the shared bathrooms are super old and not at all desirable.

Wyndham Garden feels like it should be 4 stars or above, but the room is too small and there are no supporting facilities except the restaurant. It is far from the city and the transportation is inconvenient and you can only take a taxi. It is suitable for the needs of the airport. The restaurant is good, breakfast is also available, and the front desk service is friendly. Similar to China’s full season

I stayed at the hotel for only one night, but I wish I could have stayed for a bit longer to properly enjoy it. I didn't have high expectations because of the mixed reviews online. However, when I arrived, what I found was friendly and helpful staff, and great rooms. I guess I really wasn't expecting much, so was impressed by everything. The room had everything I needed, even free water and coffee. I wish there was an iron in the hotel though, but not all hotels have irons in the rooms, understandable. The shower had a ”water spent” device installed onto it which gave me anxiety because I realised I spent too much water just by trying to figure how the shower works (which one is hot/cold? etc). I liked the vibe of the hotel bar, and loved that the hotel's front garden was closed at night, only way in was by using your room key, which I guess is for safety reasons. Wish I had enough time to swim in the pool, it looked very clean. The bar had a wonderful vibe. The lifts are a bit confusing and very slow for year 2024. But I'm not sure that can be fixed without a massive investment. Would make the guests a lot happier though. Overall, I would use this hotel again for my next stay in Florence. And that says something, because I usually like to change hotels and don't tend to stay at the same place twice.