C-Hotels Joy
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Florence
C-Hotels Joy
Via degli Orti Oricellari, 30, Santa Maria Novella, Florence, Tuscany 50123, Italy
Show on map
We Price Match

Last booked 14 hrs ago






Highlights
Ideal location
Varied breakfast
Lots to doAmenities
Public parking
24-Hour Front Desk
Luggage Storage
Bar
Café
Taxi booking service
Station Pick-Up Service
Currency Exchange
All amenities
Property Description
A stay at c-hotels Joy places you in the heart of Florence, within a 15-minute walk of Cathedral of Santa Maria del Fiore and Basilica of Santa Maria Novella. This hotel is 0.4 mi (0.6 km) from Piazza di Santa Maria Novella and 0.5 mi (0.8 km) from Central Market.
Show more
8.9/10
Excellent location close to the train station. Room was clean and front desk service was excellent.
All 283 reviews
Surroundings
Airport: Florence "Amerigo Vespucci" Airport
(7.1 km)
Train: Firenze Santa Maria Novella Railway Station
(180m)
Train: Leopolda Station
(830m)
Landmarks: Basilica of Santa Maria Novella
(360m)
Landmarks: Mercato Centrale
(580m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Comfy Room
1 King bed
22m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Chairs
Bathtub or shower
Check Availability
Comfy Room - Disability Access
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Chairs
Check Availability
5
Smart Room
1 Queen bed
15m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Chairs
Check Availability
7
Single Room
1 Single bed
12m² | Floor: 2-6
May not have a window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Daily housekeeping
Chairs
Check Availability
Comfy Room With Balcony
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Chairs
Soft drinks
Check Availability
3
Spacious Triple Room
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Chairs
Bathtub or shower
Check Availability
1
Comfort Double Or Twin Room
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Chairs
Soft drinks
Check Availability
9
Junior Suite
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
25m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Dependance Via Alamanni 21 Matrimoniale
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Chairs
Bathtub or shower
Check Availability
Classic Room With Balcony
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Chairs
Soft drinks
Check Availability
3
Classic Double Room
1 Queen bed
18m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Chairs
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very Good
283 reviews
- Cleanliness9.0
- Amenities8.6
- Location9.2
- Service8.9
Average for similar properties in Florence

Review summary
Powered by AI
Breakfast Offerings: The breakfast offerings were often mentioned as varied and satisfying, featuring coffee, pastries, fruit, and hot dishes. Complimentary snacks in the lobby during the day were a nice touch for many.(based on 37 reviews)
Guest User
November 14, 2025
The room conditions were unacceptable and far below the standards expected:
• The room was infested with bed bugs.
• The heating system did not work at all.
• The hairdryer was not functioning.
• The showerhead holder was loose and unstable.
• The room was full of dust, showing poor cleaning standards.
• The carpet and bed fabrics were old, dirty, and covered with lint and hair.
This combination of hygiene and maintenance problems made my stay extremely uncomfortable. I cannot recommend this hotel to anyone, and I strongly believe a refund should be issued for such conditions.
Xuxuxu…
August 7, 2025
位置相對方便,車站過馬路再拐一個彎就是了,就是入住比較慢,提早到達了但是沒房間沒辦法入住,就出去逛逛,等到了入住時間後回來,但是還需要再等個十分鐘。
早餐整體挺豐富,早餐的工作人員服務也值得點贊,很友好
Translate
M629486****
July 21, 2025
首先距離佛羅倫薩車站特別近 出站走三五分鐘就到了 門口就有公交車方便出行 步行到附近的中餐一條街也很近 辦理入住也比較快 之前評論區説的身體乳很好 確實很不錯每天給一衹 是意大利不錯的品牌 特意挑選了比較現代的酒店 不喜歡那種復古的老舊燈光 可以住這裏 洗澡需要站到浴缸裏 提前兩天定的 價格1300 包括早餐 並且早餐是整個歐洲行最好吃的(有一些貴的酒店早餐依舊難吃)這裏的更適合中國胃 雖然餐廳不大 但是有一個瘦瘦的捲髮女孩 非常可愛非常熱情 讓人感覺活力滿滿 (如圖酷酷的可愛女孩)她會熱情的和每個人打招呼 早餐有水果 各種茶包咖啡 炒雞蛋七分熟 有一個三角的雞蛋很好吃 前台態度也好 最值得好評的是晚上回去需要刷門卡進入 大門才能開 這樣感覺比較安全 就是空調對着人直吹 感覺特別冷 不提供飲用水
Translate
Lonely planet+
July 5, 2025
Conveniently located walk to the Firenze train station. The room size is quite compact yet modern and clean breakfast is sumptuous and good
Jintianyaoqunaerwan
June 16, 2025
房間還行 酒店位置比較方便 出火車站步行五分鐘就到了 去機場坐完有軌電車也很方便 前台意大利小哥很熱情~早餐種類不是很豐富
Translate
Guest User
November 22, 2025
I advise anyone planning to visit Florence to reconsider C Hotels Joy, as it was the worst value during my entire trip in Italy. The service at the front desk was poor; the staff became unfriendly when I rejected upgrading my room. The heating system in our room was ineffective, and I was told it was normal to open the window instead. Cleanliness was unacceptable, with stained bedding, no slippers provided, and a dirty carpet covered in dust. Additionally, the bathtub didn’t drain properly, leaving the entire bathroom wet after a shower.
Khammay
November 20, 2025
The train station is only a few minutes walk. When you arrive at the station, go left after exiting and then take some stairs down and the hotel is right across . Friendly staff. One complaint we have is the shower! They need to caulk the bottom shower doors . Our bathroom was flooded with water after we took a shower on our first night. It was pretty unpleasant to use the toilet when the bathroom floor was flooded . We love the location. It’s close to everything
1326321****
November 13, 2025
交通方便 房間舒適 乾淨衞生 前台服務熱情 出門就是火車站 樓下超市 適合出差 家庭旅行 設施齊全 環境優美 安靜 服務很好
Translate
Services & Amenities
Most popular business facilities
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Café
Taxi booking service
Station Pick-Up Service
Currency Exchange
Secretarial Services
Multi-Function Room
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Bar
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Public (not only for guests) is available Off-site parking, and Charge, €30.00 (approx. £26.28) Daily. Reservation not needed.
Public parking
Additional charge
Valet Parking
Transportation
Taxi booking service
Station Pick-Up Service
Business services
Postal Service
Fax/Copying Service
Wedding Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Front desk services
24-Hour Front Desk
Lockers Available
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Languages spoken
English
French
Italian
Spanish
German
Food & drink
Café
Bar
Lobby Bar
Alcohol-free rooms (on request)
Room Service
Public areas
Water Purifier
Elevator
Humidifier
No Smoking in Public Areas
Smoking Area
ATM
Activities
Private Theatre
Cleaning services
Clothes Dryer
Clothes Steamer
Laundry Detergent
Dry Cleaning
Laundry Service (On-Site)
Facilities for children
Children's Meals Available
Babysitting Services
Additional charge
Accessibility
Accessible Rooms Available
Safety & security
First Aid Services
First-Aid Kit
Fire Alarm
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineContinental, Gluten-free, Italian, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €18.00 (approx. £15.77) per person |
Adult | Buffet:€18.00 (approx. £15.77) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel





- Cash
Certification Details
License number: IT048017A1PEM9TTFS
Property Description
- Number of Rooms: 54
Phone:+39-055-218081
Email:joy@c-hotels.it
A stay at c-hotels Joy places you in the heart of Florence, within a 15-minute walk of Cathedral of Santa Maria del Fiore and Basilica of Santa Maria Novella. This hotel is 0.4 mi (0.6 km) from Piazza di Santa Maria Novella and 0.5 mi (0.8 km) from Central Market.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 54 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 54 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at C-Hotels Joy?
Check-in at C-Hotels Joy is from 15:00 and check-out is by 11:00.What are the check-in and check-out times at C-Hotels Joy?
Does C-Hotels Joy have a swimming pool?
No, C-Hotels Joy doesn't have a pool.Does C-Hotels Joy have a swimming pool?
Are pets allowed at C-Hotels Joy?
No, pets are not allowed at C-Hotels Joy.Are pets allowed at C-Hotels Joy?
Does C-Hotels Joy provide breakfast?
Yes, guests at C-Hotels Joy can enjoy breakfast during their stay. Breakfast option(s): Continental, Gluten-free, Italian, Vegetarian. Does C-Hotels Joy provide breakfast?
How much does it cost to stay at C-Hotels Joy?
Prices at C-Hotels Joy may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at C-Hotels Joy?
Which airport is closest to C-Hotels Joy?
The nearest airport is Florence "Amerigo Vespucci" Airport, just about 22 mins from hotel by car (7.1 km) away.Which airport is closest to C-Hotels Joy?
What is the cancellation policy for C-Hotels Joy?
The cancellation policy for C-Hotels Joy depends on the room type and booking terms.What is the cancellation policy for C-Hotels Joy?
About This Property
| Nearest Airport | Florence "Amerigo Vespucci" Airport |
|---|---|
| Distance to Airport | 7.05KM |
| Nearest Train Station | Firenze Santa Maria Novella Railway Station |
| Distance to Train Station | 0.18KM |
| Average Price From | GBP178 |
| Hotel Star Rating | 4 |







