NH Collection Porta Rossa

We had a wonderful stay here! Great access from train station and great location in Florence! Would definitely stay again!

Great and Central location. Walkable to nearly everything you need to see within the city. Amazing, helpful and courteous staff. Francesca particularly, but ALL were extremely nice. They helped us book tours, taxi, restaurant…basically anything we needed. Also gave us good directions in how to tackle or avoid lines at monuments. Would highly recommend and definitely visit again.

My wife and I really enjoyed our stay at NH Collection Florence - Porta Rossa. Our room was outstanding and unique! And the breakfast we had each morning was amazing! Also, all the staff helping us at this hotel from the front desk, to the doorman, to the servers, and others were outstanding. The location was also in the heart of everything, which was excellent. I also wanted to send a special thank you to the Manager, Nadine, who during my stay helped me with purchasing surprise gifts for my wife on her birthday. I’m from the United States and wasn’t sure where to go in the area to get a cake made and a card for my wife. I met with Nadine and she provided me with cake options of what could be made at the hotel. She also reached out to a florist in the area and provided details on options for me to give roses to my wife. Nadine worked quickly and prioritized my gift needs and within only a few hours had the cake, flowers, and card delivered to our room to surprise my wife before we went to our dinner reservation to celebrate my wife’s birthday. The cake and especially the presentation of the flowers far exceeded my expectations, and my wife absolutely loved them both. The gifts helped make her feel so special! And this provided an memorable moment for lifetime. A million thanks, Nadine! We’ll definitely recommend NH Collection Florence - Porta Rossa to others coming to Florence! We’ll also plan to come back if we’re ever in Florence, Italy, again. If you're looking for a great place to stay, this is it!!

Excellent location. Superb service and amenities. Extremely friendly and helpful staff. Clean and rooms with air conditioning. Walking distance from all major attraction sites and shopping. Breakfast veriety is great! Bar area was cozy too.

We had a memorable stay at NH Porta Rossa. The location cannot get any better being close to so many of the treasures that Florence has on offer. The interiors and ambience will immediately transport you to medieval times. Rooms are large and tall. The hotel is manned by efficient and helpful staff. There is very good breakfast on offer. Highly recommended including a stroll one block to the left of the hotel for some amazing musical performances in the evening.

The hotel has an excellent location next to Firenze's best shopping street with all of the luxury brands. Art and history museums are within a 5-min walking distance. The rooms are very romantic, it is the oldest hotel in Firenze, and feels like an authentic Palazzo. It has a very small and attentive boutique hotel vibe although being part of a chain. Reception is very dedicated and sincerely interested in your stay. The breakfast was excellent, the restaurant lacked a bit of ambience in the evening time but the food was great. Parking is smooth, for an extra charge, they take care of your ZTL pass and maneuver for you. Note that driving in Firenze is mostly thought for pedestrians and it can be tricky to make your way through to even reach the hotel parking. To be considered!