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Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(46)
Positive reviews(45)
Reviews with photos/video(12)
Convenient location(15)
Awesome stay(13)
Easy to get around(12)
Close to train station(12)
Great service(11)
Awesome rooms(10)
Negative reviews(1)
Guest User
One-Bedroom Apartment
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Amazing apartment with mezzanine ! Very clean. I really like it.
Response from Property: Dear Guest, thank you so much for your feedback and your nice words.Residence La Contessina
Guest User
One-Bedroom Apartment
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 30, 2024
Really cool! Traditional Italian buildings and really large space.
Response from Property: Dear Guest, thank you so much for your feedback and your nice words. This makes us proud of our job. We will take care also of all suggestions to improve our services. Best regardsResidence La Contessina
Guest User
One-Bedroom Apartment
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 31, 2024
Great location.
Accomodation no issues
Would stay again
Response from Property: Dear Guest, thank you for your feedback. We are glad our services have been appreciated and the hotel satisfied your expectations. We hope to welcome you again soon. Your feedback is precious to us because it helps us improve our service.Residence La Contessina
Anonymous User
Standard Room
Stayed in Nov 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Great~ A wonderful stay experience. It was late on the day of check-in, and two beautiful girls were waiting at the front desk. They checked in in detail, enthusiastically, skillfully and quickly. When I opened the door of the room, I saw a large loft with curtains decorated with "Florence"~ The stove, kitchenware, tableware and refrigerator are all available. The sofa, desk and TV are upstairs. When I was tired of walking during the day, I nestled in the sofa upstairs and opened a bottle of red wine, "Florence"~ The large parking lot cannot be found without opening the first door of the hotel. The hotel has a "sky view", and the sun shines in, blending with the ancient buildings, flowers and bonsai, "Florence"~
Original TextTranslated by Google
Response from Property: Dear GuestThank you for your lovely review, it's nice to see that our guests spent a happy stay. We are glad our services have been appreciated and the hotel satisfied your expectations. We hope to welcome you again soon. Your feedback is precious to us because it helps us improve our service.Residence La Contessina
Anonymous User
Standard Room
Stayed in Oct 2024
Couples
60 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The room was upgraded and was excellent. The living room was upstairs so I didn't use it. The kitchen was also not used. But the room was large. Many Italian hotels require you to contact the hotel in advance, but this one provided an email on Ctrip, which was very considerate.
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Response from Property: Dear Guest, thank you so much for your feedback and your nice words. We are happy that you appreciated the Upgrade and our way to contact guests in advance. This makes us proud of our job. We will take care also of all suggestions to improve our services. Best regards
Xingzhe726
One-Bedroom Apartment
Stayed in Oct 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The room structure is very interesting, very close to the train station, the service is friendly, and the environment is quiet in a busy place. The kitchen refrigerator is very suitable for staying for a few days to make breakfast. The space is very comfortable.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for your feedback.We are glad our services and equipment have been appreciated, and the hotel satisfied your expectations. We hope to welcome you again soon.Your feedback is precious to us because it helps us improve our service.
Anonymous User
Standard Room
Stayed in Aug 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Aug 16, 2024
It's not far from the subway station. Just go straight and turn right and it's two streets away. You have to look carefully for the sign, which is not obvious. The space is large and more than enough for two people. I will consider staying here next time I go to Florence
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Response from Property: Dear Guest,Thank you for taking the time to post a review of our property. We are so happy that you enjoyed your time at Residence La Contessina. Our goal is always to exceed your expectations! We hope to see you soon!Residence La Contessina
Zhuliyanvshi
One-Bedroom Apartment
Stayed in Jul 2024
Family
11 review
4.0/5
Very Good
Posted on Jul 13, 2024
The one-bedroom apartment is very suitable for family living and has full kitchen facilities. The hotel is located 5-10 minutes away from the central train station and 10-15 minutes walking distance from various attractions in the city, which is very convenient
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to post a review of our property. We are so happy that you enjoyed your time at Residence La Contessina and you appreciated our location, Furniture, Fixtures & Equipment. Our goal is always to exceed your expectations! We hope to see you soon! Residence La Contessina
SI YUN
Standard Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The room is huge! The price is very cheap and reasonable
We arrived early and the room was just being tidied up. The lady at the front desk let us check in first. I was really happy😍
Very close to the train station and lively at night
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Guest User
One-Bedroom Apartment
Stayed in Jul 2024
Solo travelers
59 review
4.8/5
Amazing
Posted on Sep 30, 2024
Spacious and comfortable in the heart of Florence, a five-star experience
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Response from Property: Thank you for your lovely review, it's nice to see that our guests spent a happy stay. Our position and our staff are our strength points.We wish you could be our guests again
SVETLANA
Standard Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 12, 2024
It was great! We already want to come back again! Unusual, comfortable room! Great location! Thank you!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to post a review of our property. We are so happy that you enjoyed your time at Residence La Contessina. Our goal is always to exceed your expectations! We hope to see you soon!
Guest User
One-Bedroom Apartment
Stayed in Oct 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Oct 25, 2024
It is very close to the train station, and you can reach it on foot in five minutes. You can walk to all the main attractions, which is very convenient. The surrounding facilities are complete, and the Italian restaurant downstairs is delicious. It is quiet in the middle of the hustle and bustle, in the yard, and it is very quiet to sleep at night. The sound insulation is a little worse, and the sound of the floor upstairs is a little loud, but it is very good overall.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your lovely review, it's nice to see that our guests spent a happy stay. We wish you could be our guests again
Guest User
Standard Room
Stayed in Oct 2024
Family
10 review
3.5/5
Posted on Oct 26, 2024
The hotel is located near the train station, with a superior location. The nearby neighborhood feels relatively safe, suitable for people traveling by train. There are complete dining facilities nearby, including a Chinese supermarket and a Chinese restaurant. It is within walking distance of the attractions, making it very convenient for traveling. The facilities in the room are old and the sound insulation is very poor. The sound from the next room can be heard clearly, which greatly affects sleep. The sanitation is good, but the price-performance ratio is not high.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to post a review of our property. We are so happy that you enjoyed your time at Residence La Contessina. We apologize for the noise, but when you are in the centre, the deliveries start early, and in the night many people hang out until late, inside the hotel for law the time of silence if from 23 PM, we try to guarantee rest.Our goal is always to exceed your expectations! We hope to see you soon!Residence La Contessina
Guest User
Quadruple Room
Stayed in Aug 2024
Family
14 review
4.7/5
Amazing
Posted on Aug 21, 2024
The location is excellent, 8 minutes from the train station, 1.4 km from the Uffizi Gallery, 600 meters from Zaza Steakhouse, 800 meters from the Academy Gallery, and the whole of Florence can be walked. I booked a four-person suite, the decoration is simple and low-key, and it looks like an American B&B. I am satisfied 👍
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for your feedback. We are glad our services and position have been appreciated!Residence La Contessina
Guest User
One-Bedroom Apartment
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Our room is a loft with a kitchen, which is very suitable for family living. The hotel is relatively old, but it is very clean. It is also very close to the train station, a 5-minute walk. There are many restaurants and shops around the hotel, which is very convenient. Although the room I booked has two beds, one large and one small, it is very spacious, but when I stayed with my 7-year-old child, although there was no extra bed and the original bed was used, I still had to pay 35 euros per night for the child.
Original TextTranslated by Google
Response from Property: Dear GuestThank you for taking the time to post a review of our property, we are glad our services have been appreciated, and the hotel satisfied your expectations. We are very surprised about your comment, it's necessary to clarify :1 - You booked an Apartment for 1 person 2- You were 2 guests, the price paid online was for 1 person, that's mean that you should pay here the supplement for the extra persona (per night as it's correct).We hope that now is clear.Residence La Contessina