Guest User
December 9, 2023
Absolutely DO NOT stay here. We checked in on Friday, December 8, to attend my daughter’s cheer competition the next day. Within 30 minutes of being in the room, my 4 year old son had 3 giant bites on his back. My 19 year old daughter had 2 on her hand. I started checking the beds for bugs and before I could even check for bugs, I found hair all in one of them. So we immediately went to check out. The person on duty said I would have to speak with the manager about a refund, and to call him in the morning. I called Douglas Williams, the manager, at 10:00 am the next morning. I told him that my son and daughter had bites on them and he immediately said, “We don’t have bed bugs!” I had not even said they were bedbugs, but he went on the defensive right away. He blamed the MS National Guard and said they had stayed in that room for the past 3 nights and to take it up with them. I told him that would explain the short hairs I found all in the bed (the hotel obviously did not wash the sheets after they left). I then told him that my husband is a member of the MS National Guard. He then said there would be no refund and hung up on me. I should’ve taken pics of my kids’ bites and the hair in the bed, but I was in too much of a hurry to leave. Do not stay here. Room 202 has bugs, and housekeeping does not wash sheets after each checkout. The manager is rude and disrespectful to customers, not to mention blames the military for bugs.