Anonymous User
February 25, 2024
Location: The hotel is located next to the Old Bridge. Generally speaking, it is very convenient to go to various attractions.
Environment: This hotel looks good, but the decoration inside the room is very simple and the quality of the things used is very average. There are very few desks where you can put things, which is not very convenient. Cleanliness is average.
Service: When we checked in at the front desk, there was a young receptionist from Florence, who didn't feel particularly good. When we arrived around 2:10, he said the room was not ready. We were asked to wait until after 2:30 to check in. But other white travelers checked in very quickly. I don’t know if it was because the room types were really different or for other reasons.
The most outrageous thing is that on the second night of my stay, the hotel suddenly stopped running water. I was taking a shower at that time, and my pig teammate fell asleep again. I called the front desk to ask, and the front desk said they had never encountered this problem before, and the entire building was without water. Fine, you can only wait for the water to come and then rinse away the foam. This process took about 30 minutes. The water pressure that came later was also very unstable, and the air flow in the water pipes was very loud, which sounded quite scary.
There is also a charge for the mini bar, and the hangers are of poor quality, so be careful when using them.
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