Grand Amore Hotel & Spa - Ricci Collection

A friend and I went to visit my daughter in Florence while she was on her semester abroad and we stayed at this hotel. The service was beyond nice, they were super helpful with anything you need, from taxis to printing boarding passes. After we left the hotel back to USA, they still help my daughter with any printing or taxi help she needed while she was in Florence. If I ever go back to Florence, which I am hoping to go there soon, I will definitely stay at this beautiful place. Also it has a great location as it is close to anything you might need in Florence (restaurants, train station museums etc.) I highly recommend this place.

Grand Amore hotel is the perfect spot to base your visit to Florence. The location can't be beat- close to the Duomo, train station, cafe, bars, and restaurants! It is in a very safe area where we felt comfortable walking around any time of night (as sisters traveling together this is very important to us!) The room was incredibly quiet given the location and spacious and comfortable. The shower has great water pressure (and it was nice to have a good blowdryer to use!). The best part of the hotel though is the staff- who gave us amazing recommendations, booked reservations for us, called taxis and immediately fixed anything we brought to their attention. Can't wait to be back and stay here again!

We spent four wonderful nights in Florence and were overall happy with choosing Grand Amore Hotel and Spa as the location is fantastic. The pros, its very central (as other have mentioned), which gave us the option to wander all over town, pop back into the room to refresh and head back out again. The room is spacious (compared to our other Paris hotel) with high ceilings and a large king size bed. Staff were also amazing, they were all very friendly, professional and helpful. Housekeeping also did a wonderful job daily. A consideration and con, one I wish I had known earlier was that there would be no AC available during our early April stay as we prefer a room that is not warm with circulating air. We were informed that until the weather got hotter, the only option was to open the window. Which was fine during the day, but at night, the noise on the streets were incredibly loud and not ideal. Our only solution was to leave the window open in the bathroom (furthest away from us) and close the one directly near the bed. Thankfully, we are both good sleepers, so it wasn't too much of a bother at the end the day. Another hiccup encountered was that during our check-in, we were told directly that breakfast was included in our package. In hindsight, I should have double checked my reservation (instead of accepting it) as there was a surprise bill during check-out as we were told us in error. Overall, the pros made up for some of the inconveniences and I would still rate it as a solid boutique hotel in a convenient neighborhood with lots of things to do, see and enjoy.

The staff made our stay in Florence a perfect 10! We literally felt like we were VIPs and they went above and beyond to accommodate us. The location was in walking distance of everything, the rooms were clean and I would absolutely stay here again.