The Westin Excelsior, Florence
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Florence
The Westin Excelsior, Florence
No.4 of Premium Hotels in Tuscany
Piazza Ognissanti, 3, Florence, Tuscany 50123, Italy
Show on Map
We Price Match
Highlights
Delicious breakfast
Lots to do
Pets welcomeAmenities
Massage Room
Fitness Room
Private parking
Bar
Tennis Court
Restaurant
Taxi booking service
Station Pick-Up Service
All Amenities
Property Description
For reservations please send an e-mail to excelsiorflorence@westin.com or call +39 055 2716 3857. With the Piazza della Signoria and Uffizi just steps away, The Westin Excelsior, Florence sits at the center of Florentine culture. Browse boutiques along the Ponte Vecchio, have an espresso at a local café and enjoy the best Florence has to offer. Take in the vibrant flavors and sweeping views in SE·STO on Arno, our glass rooftop bar and restaurant. You can stay fit in the WestinWORKOUT® Fitness Studio, elevate your meeting in one of our unique venues and enjoy seven centuries of Italian history all inside our doors. Relive history in one of our 171 elegant guest rooms and suites recently renovated, some of which feature private balconies. Stunning views of the Arno and our Heavenly® Bed relax the senses, while high speed internet access inspires peaceful productivity.
Show More
9.0/10
GreatFacilities: good
Health: good
Good environment
good service
Good location and good view
All 77 Reviews
Surroundings
Airport: Florence "Amerigo Vespucci" Airport
(7.2 km)
Train: Firenze Santa Maria Novella Railway Station
(750m)
Train: Leopolda Station
(1.0 km)
Landmarks: Arno River
(130m)
View on Map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Junior Suite with Terrace
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
4
Penthouse
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
5
Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
Premium King Room with Arno River View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
3
Deluxe King Room with Arno River View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
3
Premium King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
Presidential Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
3
Junior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Belvedere Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
3
Junior Suite with Arno River View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Grand Deluxe Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
3
Single Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
9/10
Great
77 reviews
Verified Reviews- Cleanliness9.1
- Amenities8.8
- Location8.8
- Service9.1
Average for similar properties in Florence
AI Summary
The hotel excels in service with friendly staff and prime riverside location. Guests love the quality breakfast and spacious, clean rooms with stunning river views. Convenient access to transportation and dining options.
wagonwang
December 29, 2024
During my stay, the hotel was undergoing a large-scale renovation. Half of the entrance was sealed, the lobby became smaller, and the rooftop restaurant with a view was closed. It looks like this project will take more than a year to complete.
Original TextTranslation provided by Google
Guest User
August 29, 2023
The location is strategic, the scenery is pleasant, and travel is convenient; the breakfast is delicious and rich, and the service at the front desk and restaurant is warm and thoughtful.
Original TextTranslation provided by Google
Anonymous User
October 29, 2023
Facilities: good
Health: good
Good environment
good service
Good location and good view
Original TextTranslation provided by Google
Guest User
June 5, 2023
The service was extremely poor. The fire alarm rang at 5 o'clock in the morning and lasted until nearly 8 o'clock. The hotel did not explain or apologize. There are a lot of people at breakfast, and there is almost no service. The house is super old. The penthouse suite has a good view from the terrace, but nothing else. I feel that the overall hotels in Italy are very poor. The price is still very expensive.
Original TextTranslation provided by Google
Qingzhoumasuo
February 18, 2024
Good service, clean rooms
Original TextTranslation provided by Google
Anonymous User
March 5, 2024
Nice hotel
Original TextTranslation provided by Google
Guest User
May 7, 2025
It was wonderful to return to this stunning hotel, ideally set on the banks of the river Arno, just a 10 minute stroll from the Ponte Vecchio. The hotel is quiet, beautiful and the epitome of 5 star. The beds are sumptuous. We opted for a premium guest room with an Arno view, and felt it was definitely worth the extra cost. My only criticism is that the rooms lack a coffee machine, something that’s quite important to me. Unfortunately the roof top bar was closed on this visit but we have enjoyed that on a previous stay at the hotel. It did however give us the opportunity to try the elegant lobby bar. The gym in the basement has everything you need, and feels reasonably airy for a hotel gym. We would definitely return in the future!
Guest User
January 9, 2025
This is the premiere hotel in Florence. Better than any other! Great location, great rooms, fantastic service and staff. Over the past 18 years I have stayed close to 50 times and it never disappoints. Particularly fantastic are the Concierges and the Doormen. Always attentive and extremely welcoming, accomodating. Being in Florence is always Magical and the Excelsior just makes it better! Can’t wait to get back!
Services & Amenities
Most Popular Amenities
Massage Room
Fitness Room
Private parking
Additional charge
Bar
Tennis Court
Off-site
Restaurant
Taxi booking service
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Babysitting Services
Additional charge
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, €55.00 (approx. NZD 104.34) Daily. Reservation not needed.
Private parking
Additional charge
Valet Parking
Additional charge
Transportation
Taxi booking service
Shuttle Bus Service
Additional charge
Station Pick-Up Service
Additional charge
Station Drop-Off Service
Additional charge
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Languages Spoken
English
French
Italian
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Off-site
Health & Wellness
Tennis Court
Off-site
Fitness Room
Massage Room
Beauty and Makeup
Public Areas
Elevator
No Smoking in Public Areas
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Accessibility
Accessible Rooms Available
Handrails in Stairways
Visual Alarms In Hallways
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Gluten-free
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:€44.50 (approx. NZD 84.42) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Types of pets allowed: dogs
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1997
- Renovated: 2014
- Number of Rooms: 171
For reservations please send an e-mail to excelsiorflorence@westin.com or call +39 055 2716 3857. With the Piazza della Signoria and Uffizi just steps away, The Westin Excelsior, Florence sits at the center of Florentine culture. Browse boutiques along the Ponte Vecchio, have an espresso at a local café and enjoy the best Florence has to offer. Take in the vibrant flavors and sweeping views in SE·STO on Arno, our glass rooftop bar and restaurant. You can stay fit in the WestinWORKOUT® Fitness Studio, elevate your meeting in one of our unique venues and enjoy seven centuries of Italian history all inside our doors. Relive history in one of our 171 elegant guest rooms and suites recently renovated, some of which feature private balconies. Stunning views of the Arno and our Heavenly® Bed relax the senses, while high speed internet access inspires peaceful productivity.