The Westin Excelsior, Florence
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Florence
The Westin Excelsior, Florence
No.10 of Premium Hotels in Tuscany
Piazza Ognissanti, 3, Florence, Tuscany 50123, Italy
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A stay at The Westin Excelsior, Florence places you in the heart of Florence, within a 15-minute walk of Uffizi Gallery and Cathedral of Santa Maria del Fiore. This 5-star hotel is 0.5 mi (0.8 km) from Piazza di Santa Maria Novella and 1 mi (1.6 km) from Historic Center - Downtown.Show More
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Highlights
Varied breakfast
Parking available
Lots to do
Pets welcomeAmenities
Massage Room
Fitness Room
Private parking
Bar
Tennis Court
Restaurant
Taxi booking service
Station Pick-Up Service
All Amenities
Property Description
A stay at The Westin Excelsior, Florence places you in the heart of Florence, within a 15-minute walk of Uffizi Gallery and Cathedral of Santa Maria del Fiore. This 5-star hotel is 0.5 mi (0.8 km) from Piazza di Santa Maria Novella and 1 mi (1.6 km) from Historic Center - Downtown.
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4.5/5
GreatFacilities: good
Health: good
Good environment
good service
Good location and good view
All 43 Reviews
Surroundings
Airport: Florence "Amerigo Vespucci" Airport
(6.9 km)
Train: Firenze Santa Maria Novella Railway Station
(750m)
Train: Leopolda Station
(1.0 km)
Landmarks: Arno River
(140m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Junior Suite with Terrace
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
Penthouse
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
5
Deluxe King Room
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
Premium King Room with Arno River View
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
3
Deluxe King Room with Arno River View
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
3
Premium King Room
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
Presidential Suite
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
3
Junior Suite
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
4
Belvedere Suite
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
3
Junior Suite with Arno River View
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
5
Grand Deluxe Suite
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
3
Single Room
1 Queen bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
43 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.5
- Location4.5
- Service4.6
Average for similar properties in Florence
AI Summary
Centrally located with prime riverside access, the accommodation provides excellent service, facilities, and spacious rooms with stunning river views. However, some guests felt it was overpriced for the offerings.
wagonwang
December 29, 2024
During my stay, the hotel was undergoing a large-scale renovation. Half of the entrance was sealed, the lobby became smaller, and the rooftop restaurant with a view was closed. It looks like this project will take more than a year to complete.
Original TextTranslation provided by Google
Guest User
August 29, 2023
The location is strategic, the scenery is pleasant, and travel is convenient; the breakfast is delicious and rich, and the service at the front desk and restaurant is warm and thoughtful.
Original TextTranslation provided by Google
Anonymous User
October 29, 2023
Facilities: good
Health: good
Good environment
good service
Good location and good view
Original TextTranslation provided by Google
Guest User
June 5, 2023
The service was extremely poor. The fire alarm rang at 5 o'clock in the morning and lasted until nearly 8 o'clock. The hotel did not explain or apologize. There are a lot of people at breakfast, and there is almost no service. The house is super old. The penthouse suite has a good view from the terrace, but nothing else. I feel that the overall hotels in Italy are very poor. The price is still very expensive.
Original TextTranslation provided by Google
Qingzhoumasuo
February 18, 2024
Good service, clean rooms
Original TextTranslation provided by Google
Anonymous User
March 5, 2024
Nice hotel
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Massage Room
Fitness Room
Private parking
Additional charge
Bar
Tennis Court
Off-site
Restaurant
Taxi booking service
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Babysitting Services
Additional charge
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, €55.00 (approx. IDR 930,111) Daily. Reservation not needed.
Private parking
Additional charge
Valet Parking
Additional charge
Transportation
Taxi booking service
Shuttle Bus Service
Additional charge
Station Pick-Up Service
Additional charge
Station Drop-Off Service
Additional charge
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Languages Spoken
English
French
Italian
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Off-site
Health & Wellness
Tennis Court
Off-site
Fitness Room
Massage Room
Beauty and Makeup
Public Areas
Elevator
No Smoking in Public Areas
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Accessibility
Accessible Rooms Available
Handrails in Stairways
Visual Alarms In Hallways
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Gluten-free
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:€44.50 (approx. IDR 752,545) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Types of pets allowed: dogs
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1997
- Renovated: 2014
- Number of Rooms: 171
A stay at The Westin Excelsior, Florence places you in the heart of Florence, within a 15-minute walk of Uffizi Gallery and Cathedral of Santa Maria del Fiore. This 5-star hotel is 0.5 mi (0.8 km) from Piazza di Santa Maria Novella and 1 mi (1.6 km) from Historic Center - Downtown.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at SE STO on Arno, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 171 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at SE STO on Arno, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 171 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.