Hotel Unicorno Reviews

5 mins from the station on foot. Room was clean and staff was kind.

The hotel is located a stone's throw from Piazza Duomo and Santa Maria Novella station. Very clean. Fantastic bathroom. I stayed there one night for the marathon and they were helpful in letting me check out a little later. I parked the car in the central garage located 20 meters away. All perfect. The impeccable breakfast. Too bad I returned on Sunday evening due to commitments, otherwise I would have stayed another day.

The hotel is OK. The front desk is also very responsible and enthusiastic

Nice hotel, everything is close, the breakfasts are good. I especially liked the staff

The location is perfect, everything is very close within walking distance. The staff is very helpful and kind it feels like home. The only difficulty can be a flight of stairs to get to the lift, but with suitcases they help you. My room was a bit small but equipped with all comforts, only the light in the bathroom is a little low, you can't see well to settle down, but with chromotherapy effects. I will be back 😊

I highlight the friendliness of the staff

The hotel is in a great location and have excellent rooms at a great price! The staff is very friendly and welcoming. The breakfast bar is pretty well stocked and the fresh juice was a big hit with the kids. All of the major attractions were with walking distance. We really enjoyed our stay here!

Nice hotel. Excellent breakfast, pleasant staff. Guests need to walk up one flight of stairs to get to the elevator. Just a warning for those with mobility issues. I would stay again.

BED BUGS!!! Location is great, breakfast was decent, but BED BUGS!! We discovered the creepy critters on our second and final night of our stay. Alerted hotel staff immediately. It was around 12:30am so the front desk was closed but the overnight staff member was there. He called the General Manager, who promised to refund us the night but of course that has yet to happen. I’ve emailed to follow up several times but they have been unresponsive. Not sure what is going to be done about the situation, but beware. We were in Room 301 and I can only imagine that they’re elsewhere on the property.

Only a short walk from the railway station. A good base for seeing Florence’s attractions. Staff friendly & helpful. Lift starts on the first floor so if your party has mobility problems, think twice. Booked 5 room’s & asked for them to be near together & they were. Had to ask for kettle for 1 of the rooms & quickly arrived.

It was in walking distance to different areas. It was safe and auto lock doors. Staff was amazing

The location of this hotel is perfect for all the sights of Florence which is a beautiful city. The hotel is modern and the rooms well equipped with everything you could need. Our room was huge with a very large bed, great size shower and plenty of space for hanging clothes. The staff were very helpful and friendly. Would totally recommend.

I love the location, furnishings were a little dated but everything was very clean and bed comfortable. The rooms were larger than average but kind of a weird layout. Breakfast was very good, it looks very small but has everything that you could want- fresh and canned fruit, scrambled and boiled eggs, yogurt, cereal toast lunch meat and cheese, orange juice and coffee. I highly recommend.

This was a modern, quaint, clean hotel with a great free breakfast. It was walking distance to what we wanted to see in Florence. I wish I had more time. I would definitely stay here again in the future.