Extended Stay America Select Suites - Cincinnati - Florence - Airport

I would like to say this woodspring suites in Florence has the best employees. Christina, Samantha and Jane are the best. Short staffed like everywhere these days but you couldn’t find a better team. They all worn very hard to get everything done for their guests! Love them!

Absolutely disgusting! If I could give 0 stars, I would. Do yourself a favor and stay ELSEWHERE! I booked weeks in advance for a NON-smoking room for my husband, infant and I. Was called on our way there and told they had plumbing issues (untrue-the lady at front desk said they were fully booked) and told I had to be moved to a smoking room. She assured us that the room did not smell, but it did. The hallway and room reeked like smoke. Actually, the whole hotel does. But the worst part was the MOLD and MILDEW! It stuck to our clothes and all of our things and we can still smell it after its been through a cycle of washing. We all began feeling sick, itchy and my daughter was coughing and sneezing the entire time. Other things wrong with the room: Floor was dirty upon check in. Some type of medicine in a little cup was spilled under the end table. Broken kitchen sink. Holes in various places (in bathroom door, by plumbing of toilet, saw some bugs coming out, wasn't able to catch them though) Bathroom fan (turns on with light) pulls in smoke from hallway, so your whole room reeks like cigarettes, too. We paid for a week, but did not stay the whole time. Very disappointed that we did not get our money back from the nights we did NOT stay.

Very pet friendly and friendly staff. Bring your own amenities and keep your room clean. They do clean rooms every 2 weeks though. They have a stove, a good sized fridge and lots of cabinet space. The bed is a cot though.