Baymont by Wyndham Flat Rock

This hotel was convenient to what I needed. I'll probably stay there again but it's not like there are better options nearby. It could use an update though. The front desk was friendly, which was good because my hotel key kept getting De-magnetized. I think most people only stay here for one night though, and they kept making that assumption, which was weird. There was a sign saying they didn't do maid service every day because of covid. When I asked they didn't seem "sure" and the first day I said I didn't need it. Not sure if they didn't come the second day because of that, but no one came. The amenities were really small and basic. The pool seemed dirty. The water was very cloudy.

not bad

Aftet checking in, realized we were surrounded by 3 rooms of noisy kids. Asked for a quieter room, which was easily obtained, as it was Sunday evening, hotel was not very busy. Rooms were clean and adequate, tho property could use an update. Breakfast was all carbs, so skipped it. Property location and price worked for us as just an overnight stopover to our next destination. Front desk clerk was very friendly and helpful.

Terrible beds, dirty rooms, loud teens running around all night, weird smells, overall poor experience.

The front desk service was awful. She was rude and short about everything. Overall, the room was nice other than lack of outlets.

Absolutely appalling conditions. Peeling wallpaper, broken and filthy pocket door for the bathroom, missing smoke detector, dirty room, outdated room, hot tub was broken

Bathroom needs painted, shower door rusty, toilet paper holder was hanging off the wall with a hole where it should be. The stairs needed swept, curtains down the stairs were torn.

This hotel is great! Right when you walk in the door, they make you feel very welcomed. The front desk staff is very friendly and accommodating. The beds are very comfortable. They serve breakfast from 6-9am. The breakfast spread is of a very good quality; make your own waffles, different yogurt flavors, different types of cereal, several different flavors of mufffins and bagels, toast, apples, etc. Along with apple and orange juice, coffee (decaffeinated as well), many different types of hot teas to choose from. The ONLY thing I would do differently when it comes to breakfast, is offer paper plates/bowls instead of Styrofoam; I've stayed at many other hotels and every time I would make waffles, I would put butter packets on a paper plate and set it on top of the waffle maker for the last 20-25 seconds of cooking, to soften the butter (because it's always cold and it's hard to spread cold butter). I did that here a couple of mornings ago, completely forgetting that Styrofoam MELTS!! And oh boy, within 5 seconds (maybe less) I had a smelly mess to clean up. But other than that, breakfast is great. The rooms here are very clean and spacious with lots of natural light. The gym equipment is kept very clean as is the heated indoor pool and hot tub.. YES, you read that correctly, they have an INDOOR HEATED POOL WITH A HOT TUB! AMAZING! 9 out of 10 I recommend staying here

Four and 1/2 star. Our stay was amazing . The first room that was given to us the door lock wasn't working. We addressed it to the front desk and immediately we moved to another room. We were fully satisfied with the service. Front desk and cleaners are all friendly. Room was perfectly clean. It's dated but what matters was it was comfortable and relaxing for an overnight stay. Love the LED mirror. Keep up the good work. We'll be going back for sure.