Résidence Pierre & Vacances Premium les Terrasses d'Eos

Considering this is 5 star it definitely doesn’t feel like it. The rooms are filthy, not enough towels, radiators leaking, shower fittings broken and curtains hanging off the rails. Someone needs to go in and check everything in these rooms because it appeared no one had inspected the rooms for a significant period of time

Beautiful apartment, with fantastic views. Loved the ski in, ski out location. Great pool to relax after skiing. Although it did get very busy. Convenience store at the Helios apartments on the ski route home, fun to pick up some supplies on ski’s! You can order French bread and pastries from reception for daily breakfast and packed lunch. After the ski bus has stopped for the day, the hotel offers a free taxi to take you into and return from town, great service. We loved our stay.

Fantastic second stay, myself and my sister have just spent our second year at this hotel and it’s fantastic, very clean, tidy, warm and well equipped. There is a breakfast order system the night before for next day perfect for a croissant and baguette to take up the slopes. The outdoor pool, sauna and steam room is great however gets busy quickly but fantastic after a tough ski session. (I recommend sitting in the sauna till you need to cold plunge to the outdoor pool). There are two supermarkets in walking distance and a few ski shops. Ski in and ski out is fantastic great for beginners as well was last year. If you don’t want to do a ski in and out there is a great free shuttle bus in and out which runs every 15 mins and takes you into the forum. Cannot recommend enough.

Ok - further into the centre than advertised. Outside pool cold and inside spa little tired. Apartment was good but the balcony doors and windows have no locks so we wouldn’t book again with a 3 year old. Reception service very mixed. When we arrived I came in to ask about parking pre check in as had the kids in the car - I was given directions to the parking. When I got there I pressed the button to get in to be told I had to come back and check in before parking….. Similarly trying to buy drinks from behind reception or the bar - told the wrong person was on/no keys… Overall I’d book closer to the centre - the ‘luxury’ tag isn’t justified.

Travelled as a party of 5. One couple and a family of 3. First ski holiday for us but the family have had multiple skiing holidays. Having no experience of a ski holiday we had no idea what to expect. Read many mixed reviews of this hotel however we have absolutely no complaints. We travelled with Sunweb and everything went as planned. The hotel itself was great. We had a Mountain View apartment on floor -2. 2 bedrooms, 2 bathrooms, sofa bed in living area, kitchenette and dining area. Plenty of storage and a lovely wee balcony too. We were also at the end of the corridor right by a fire exit that you could access with your room key to go in and out of. We didn’t have to traipse through the whole hotel and felt like we had our own private entrance. Ski in ski out was great with heated locker room on floor 3. We would order breakfast from the bakery, get organised for the day, head to the locker room and we were off. Great hot tub, steam room and jacuzzi to relax in after a days skiing. Personally we found the pool on the cold side, but we’re just being soft….we were surrounded by snow! The room had everything you would ever need. It was clean, warm and comfortable. Flaine had everything we needed. Supermarkets, shops and some great places to eat! Chez Daniel, Les Cimes, Le Bistro F and The Social being our favourites. From a first timers point of view…..visit Flaine and stay here!

Just back from a week here. The ski in and ski out was fabulous. Esf also pick up the kids right outside the hotel for ski school, which I am sure saved a lot of tears from lugging skis around. Breakfast delivery was great and I can't fault the staff! The apartment was nice but the bed not terribly comfortable but a small price to pay for a super week skiing!