Hyatt House Fishkill

Decent

Location is close to shopping, breakfast has a delicious selection, rooms are clean, staff is courteous.

The bartender was great, doing double duty as cook and bar! Very friendly and accommodating!

Love this place! Hyatt House is my go to when I go to hotel. The staff is always friendly, rooms are always clean, and the breakfast is the best hotel breakfast I’ve had.

******* falsely identified the room and when I checked in and said something to the staff they told me it happens all the time with *******. Showed my room having a kitchenette and when I checked in it did not. When I tried to get upgraded they told me they were sold out

The property is very old which is fine, especially for what you get. But the hotel seemed horribly understaffed. The decor is horrible. The bartender Noah was great. Its located conveniently to what we needed it to be close to. However, my mom slipped on the extremely slippery wet tile around the hot tub and hurt herself badly. There were no signs indicating tbat the are was very slippery, and I had to take it upon myself to put towels down so that others didnt do the same. Additinally, once staff was informed of the situation, they didnt give off the impression of being terribly concerned about it. And no one from managament reached out. We were not offered any sort of assurance that the issue would be fixed in the future, neither were we offered any sort of compensation or any offers to offset any inconvenience or pain suffered. There was no offer of atonement or attempt to rectify anything. My mother is 71 years old and could have and may still be seriously injured. I wasnt impressed.