Guest User
December 9, 2023
I never imagined having to give a negative review to a hotel from the 4* exe/eurostars chain. But the truth is that I have felt cheated. I got a room (307) with an unrenovated bathroom. I think that until this room is completely renovated they should not offer it to anyone since this bathroom does not correspond to a 4* hotel. Or at least to offer it on their website (since I still booked with them and I am a star traveler member) among the photos of the exterior double or twin room they should put, in addition to photos of the renovated bathroom, also photos of it without being renovated so that At least, people keep in mind that this could happen to them and they won't be disappointed that I was. Furthermore, I booked almost 2 months in advance, I doubt that all the rooms with renovated bathrooms were already occupied, the hotel was by no means full. For this reason I give them such a bad rating, a shame, because everything else was good.
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