Hotel Luis

We were guests of this hotel one night in July. From the outside it looks nice but the first thing that hits you when you enter is the musty smell in the lobby. The room was nice even if the furnishings were dated. We stayed in the spa, nice but with an annoying smell of bleach and perhaps a little small and poorly maintained. We decided to have dinner in the hotel since at the reception they told us about a dinner with a choice of 5 first courses, second courses, buffet side dish and mixed desserts for 30 euros. It looked good and we had excellent expectations as it was a 4 star! A 4-star hotel that doesn't think about offering a vegetarian menu to its guests but that tries to imitate something at the last moment and that, and this is really nice, apologizes because that very evening there is no fish in menu (typically vegetarian dish!). A further lack of respect and professionalism is the acidic and surly way with which they treated us when we decided to leave the table without having dinner and go to another restaurant in the area to eat something. Same haughty treatment reserved the following morning, as if we had somehow been "branded". Overall terrible experience and definitely not recommended!

Siamo stati per Natale: esperienza bellissima. Tutto molto curato: arredo, pulizia, cibo di ottima qualità, i proprietari che gestiscono l'hotel dono gentilissimi. Ci torneremo sicuramente anche per goderci il giardino che, ovviamente, con neve e gelo non era fruibile.