Hotel Due Spade

I have never written a review here , however , I want to warn people to choose that hotel as it has 7,5 points in Bookins The worst experience in my life! And I have traveled much My daughter played the Italian Youth Championship and I booked two rooms, a single and a double one and payed 1150 euros for 8 nights. The double one was with a vomit stain on the floor, holes in the walls, no hot water, an empty bottle of whisky, blood spots on the bed sheets, there was no wi-fi signal in the room. The room was supposed to be 24m2 and I am not sure that it is even 16m2. I asked to control why there was no hot water, the answer was that I DID NOT KNOW HOW TO USE TAP. Wonderful a person with PhD in physics does not know how to open a tap to get hot water... The single room was with steps in the bathroom that was dangerous after taking the shower, no bidet, no fridge and all that was in the room description. I had a very nice answer on my question 'where all that?' 'We even do not have a place to put it' Parking: there are 3 places for 20 rooms and "if you are not lucky then 20 euro/day and you could park somewhere around". It was said to me on the reception My daughter could not sleep there whole night and the next days she started to play the tournament. With all that we were obliged to look for another place!! So 1150 euro were lost. The hotel has not even replied either to me or to the Booking assistant I have attached a photo on base I had chosen the hotel before to came to Fidenza and our rooms.