Best Hotels near Fidenza, Fidenza

Ho soggiornato una sola notte in questo hotel per questioni di lavoro. Devo dire un attimo di fatica per individuare l'ingresso. Ma sarà stato io stanco. Comunque hotel pulito, essenziale. Personale in gamba. La camera essenziale e pulita. Colazione buona, e vista la location, con la presenza di buon prosciutto crudo. Forse offrire un caffellatte dal bar poteva essere carino, però non è un grosso problema. Vicinissimo all'outlet e all'autostrada, quindi una buona sosta. Bravi.

Thank you very much.

I stayed in this hotel for a year-old and I was very good. The hotel is located in this famous thermal place surrounded by nature and peace. A few kilometers away you can visit the city, even more diving in the quiet that distinguishes it. The hotel room was comfortable and all comforts, I had only a small problem with the phone that was quickly resolved from the reception. The owner was very kind and kind, the birthday dinner was surprising, all the food was good and abundant. The only negative thing I found was that at my arrival I was told that the pool was open until 18:40, I went to it at 17:40 and was already closed, As well as the sauna. I would have liked to enjoy it for a few minutes.

Dinner is better

I stay in many hotels as I run a cycle tour company. I have to say that this hotel and the attitude of the staff are probably among the worst I have experienced in many a year. Where do I start? We had booked an evening meal with a set menu and had asked that our gluten intolerant clients would have a suitable alternative. A Parma ham salad was proposed. When the alternative arrived it was a pack of Parma ham still wrapped in its plastic packaging (just as you buy it in the supermarket) dumped in front of each client on their plate. No salad, nothing else! The rest of the meal was also not as we had agreed and when we were complained we were told we would need to speak to the management. Next morning several of our clients reported that their air conditioning was not working. With temperatures tipping 35 degrees in the day clearly this did not make for a comfortable nights sleep. Again when we complained we were told the management responsible di not work at weekends and we would have to email our complaints to them. The breakfast room was huge and very full. There was one coffee machine with a huge queue and no staff to help with service. Again the quality of the food was average at best. We then emailed the hotel management with our complaints and asked for a rebate on the meal we had ordered as it had not complied with that which we had agreed. The reply was frankly insulting to our intelligence - saying that the reason for there was plastic wrapping on the ham was the fear of cross contamination. We stayed with these same gluten intolerant clients in many hotel on this trip and none of them were unable to provide a sensible and delicious alternative for them. They did not respond about the lack of air conditioning and said the breakfast room was busy because the hotel was busy!! Exactly! We had a number of email exchanges asking for some compensation which finally resulted in an offer of a 500€ voucher for use at this or one of the company's other hotels in the future. Given our very poor trea**ent and experience means we would be extremely reluctant to return to this or other hotels in the group we have declined this. This is a poor hotel with poor staff customer service values and poor management. Avoid like the plague!