Guest User
May 23, 2023
Rudeness and incompetence is all that the staff exhibit. After booking, and having received confirmation of the possibility of 1 night, I am advised the following day that it cannot be accepted as the minimum is 2 nights. After a day of exchanging information, advice, etc.. zero professionalism, zero competence. A word in particular on the social media manager, Simone, who takes the liberty of offending customers when bad behavior is pointed out to him, revealing a very low level of business and total unpreparedness for customer management. Turn away
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