Palace Inn Rome Fiano

The hotel rooms are ok. Everything was clean and the bed was comfortable. Hotel staff were helpful and even brought an extra pillow to my room after I had asked for one and they didn’t have any. The hotel restaurant was not great so I ended up getting food elsewhere.

The corridors has a strange smell and the carpets need changing. The balcony need service and renewal.

It is with a heavy heart that I must write this review for the terrible hotel I had the misfortune of staying in. I must say that my experience was not unique, as many others have expressed similar opinions over the last decade. Firstly, the Wi-Fi was abysmal. It constantly disconnected and had awful speeds. It was practically impossible to get any work done or even browse the internet without frustration. The breakfast was another disturbing aspect of my stay. The eggs had an indescribable taste that left me feeling uneasy. It was basic and unappetizing, to say the least. And don't even get me started on dinner. I had planned an amazing trip to Italy, only to be disappointed by the terrible food served at this hotel. It was cheap, uninspired, boring, tasteless garbage. Who wants to eat such terrible food when visiting Italy? To make matters worse, it took me three nights to finally find almost hot water in the shower. The two previous nights, it was like warm at best. It was a struggle just to take a decent shower. And if you are traveling with a group or family, be ready to only be able to flush the toilet once every ten minutes or so as it takes that long to “recharge.” This was a major inconvenience and made my stay even more unpleasant. In conclusion, I urge anyone reading this review to avoid this hotel at all costs. The terrible Wi-Fi, disturbing breakfast, terrible dinner, lack of hot water, and slow-flushing toilets are just a few of the many reasons why you should choose another place to stay. Do not make the same mistake I did (actually, I didn’t make this mistake…EF Tours made it). And this was considered “In Rome”…not even close. One day it took 2 hours and 15 minutes to drive to Rome.

The lobby was fine but the room #224 was filthy dirty, hand prints all over, holes in the walls, holes in the bathtub, mystery goo on the ceiling. Our group had 12 rooms and every one of them sounded worse than the previous one. 0/5 stars do not recommend.