Royal Mirage Fes Hotel

Royal Mirage Fes Hotel Reviews

Royal Mirage Fes Hotel

Avenue Des Far, Fes, MoroccoView Hotel Details
Royal Mirage Fes Hotel
Royal Mirage Fes HotelRoyal Mirage Fes HotelRoyal Mirage Fes Hotel
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Royal Mirage Fes Hotel Guest Reviews

4/5
Very Good
75 review
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.1
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All Reviews(75)
Positive reviews(63)
Reviews with photos/video(6)
Friendly owner(6)
Awesome stay(5)
Negative reviews(12)
Guest User
Double Room with City View<1>
Stayed in Dec 2023
Couples
14 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Nice hotel, it was good staffs and amenities. Cleanliness was good that I stayed with confortable. Highly recommend to stay here! But one of concern is Wi-Fi is weak in your room. However even if you detect these deficiencies, it is great hotel.
Anonymous User
Double Room with City View<1>
Stayed in Dec 2023
Family
14 review
4.0/5
Very Good
Posted on Dec 25, 2023
It's OK, the front desk doesn't have a conversion plug for European standard sockets, so you have to buy one yourself, which is not a good experience. The elevator is a bit scary, it always sinks every time
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Guest User
Double Room with City View
Stayed in Mar 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 2, 2023
The hotel room is clean, the bathroom is large, the breakfast is delicious, with a variety of varieties, there is freshly squeezed juice, there is an outdoor swimming pool, the front desk service is very good, and you can introduce local guides.
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Guest User
Double Room with City View<1>
Stayed in Sep 2023
Solo travelers
61 review
5.0/5
Outstanding
Posted on Sep 17, 2023
The hotel has a very beautiful swimming pool, the rooms are very large and comfortable, and it is located in the new city center, the location is very good
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Pivoine
Double Room with City View<1>
Stayed in May 2023
Family
9 review
4.0/5
Very Good
Posted on May 28, 2023
We had a good stay. The staff was attentive and gave very good advice for restaurants around the hotel.
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xoxo123
Single Room with Pool View
Stayed in Aug 2022
Solo travelers
49 review
4.7/5
Amazing
Posted on Aug 26, 2022
This is a very old hotel, but shows signs of being well maintained. However, the reception is also Moroccan. Because there is no service mind, they get annoyed while talking to each other in front of guests. Ha ha ha A mind that can't be helped ^^ Everyone else is kind enough, but visits must be locked from the inside. Suddenly, as soon as the room cleaner knocks, the door opens and comes in. Be sure to lock it from the inside. Breakfast is at the level of a local hotel breakfast, but it's enough.. Coffee and juice are good
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Guest User
Double Room with City View<1>
Stayed in Sep 2023
Couples
58 review
4.7/5
Amazing
Posted on Sep 6, 2023
Good service, friendly people, nice pool.
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IBRAHIM majiexian
Double Room with City View<1>
Stayed in May 2023
Business travelers
29 review
5.0/5
Outstanding
Posted on Jul 4, 2023
The room and service are very good! Recommended!
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KAORI
Single Room with Pool View
Stayed in Jul 2022
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jul 20, 2022
The location was very good and the room was beautiful, clean and spacious. I think the hotel is very nice and the staff are friendly and helpful. Next time, I would like to contact you for a few days, play in the pool, or relax with a massage.
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Guest User
Standard Garden King Room
Stayed in Apr 2024
Business travelers
13 review
3.5/5
Posted on Jun 2, 2024
標準的大酒店,能停車,夜裡到了方便,但設施老,吃的local,中心大游泳池,比較素,沒有特點,但踏實。
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Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 28, 2024
We stayed at the Royal Mirage Hotel in Fès for two weeks and from the first day to the last day the customer service was superb and the staff were fantastic from the door man called Abdul Rahim who was the most kindest and humble person to Ilham who greeted us with a warm smile each morning for breakfast to the Manager Ouafae the manager who went out of her way to make sure our stay was amazing, this hotel is a must if you are travelling to Fès, their facilities are great from the gym and spa to the wonderful swimming pool area where we spent a lot of our time, the hole staff team were very respectful and tended to our every need throughout stay this hotel is now our second home and we can’t wait to come back later this year, 10/10 from me and my family
AussieHolidays
Stayed in May 2024
Couples
4.0/5
Very Good
Posted on May 3, 2024
Some hits and misses at this hotel. Good location, large room and our pool facing room had a good view. Service was fine and the wifi worked well. Breakfast was acceptable with numerous food choices and regular replenishment. Bed and pillows were comfortable. It was too cool to swim but the pool area looked inviting. The bathroom was tired but functional. Numerous dining options are nearby. The main shortcoming was air conditioning that just blew hot air no matter what the setting. Luckily the evenings were cool. The hotel is also a bit tired and would benefit from a sustained refurbishment program.
Response from Property: Dear Guest, Thank you for sharing your experience with us. We're delighted to hear that you appreciated the hotel's prime location, spacious rooms, and the beautiful pool view. It's great to know that you found the service satisfactory and the Wi-Fi reliable. We apologize for any inconvenience caused by the air conditioning, and we appreciate your understanding. There may have been a misunderstanding as we have recently upgraded our system, which is now functioning well. Your feedback regarding the hotel's condition is duly noted, and we're actively working on refurbishment plans to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Warm regards.
Ella
Stayed in Feb 2024
Business travelers
3.0/5
Posted on Feb 26, 2024
My stay was okay. The hotel is very outdated and tired - I imagine it was a very nice hotel a few decades ago. Room was dark and needed an upgrade. Breakfast was below average for a hotel in Morocco. The location was convenient, however I wouldn't stay here again.
Kay G
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 14, 2024
Lovely hotel, staff were so helpful and kind. It’s clean and well organised, we would come again the Manager was so lovely, organising a day trip for us to the Kings Palace, which was amazing. The grounds are spotless and the pool was clean ⭐️⭐️⭐️⭐️⭐️
Response from Property: Dear Guest, Thank you for having taken the time to share your experience. We very much appreciate the comments regarding your stay at the Royal Mirage Fes. It is always a pleasure to receive such a positive feedback. We are sure that this comment will serve as an encouragement to all our staff as we strive continuously to improve the quality of our services. Thank you again for sharing your experience, and we hope your next stay will be as pleasant as the previous one. Warm regards
Hhound
Stayed in Jan 2024
Couples
3.0/5
Posted on Jan 14, 2024
Looks amazing on the outside and all the public areas look luxury but the rooms need some severe attention. Bathrooms need updating, baths have little or no enamel on them, tiles off the wall and what’s with the plastic screen door that separates the toilet from the rest of the bathroom - with horrible grouting? Pool area looked lovely but the whole hotel needs a bit of money spent on it to bring it back to its glory. It could be amazing. It was OK for one night but that’s all.