Karawan Riad

At first, I was a little nervouse that our Riad wouldn't be as advertised (due to the location), but to my surprise - it certainly was!! True 5 star luxury with a staff that will exceed your expectations. Breakfast was wonderful, the rooms were stunning and the common areas were exceptionally inviting. Everyone went out of their way to make you feel welcomed. The location ended up being great and you could walk to the market. You really get a good feel for the locals. They do have an AC in the room which for me, a spoiled American, was a big bonus. They do not have irons or steamers so bring your own or use their laundry service which comes with a very small fee. I would happily recommend this Riad to other travelers and please note, I work for Hilton so I am in the hospitality industry!!

Amazing stay! Staff were all so nice and accommodative. We absolutely loved the Demani, Dzhari, and Chergui suites! All so unique, very comfortable, and just overall spectacular. By far the best breakfast off all four hotels that we stayed in throughout Morocco

I can't say enough good things about our stay at Karawan. Rooms are beautiful, food is outstanding (we ate at the hotel 2/3 nights because it was better than anything we tried outside), and the staff is some of the kindest, most caring, and attentive I've ever encountered. A member of our group got quite sick and the Karawan team insisted on picking up her meds at the pharmacy, sending plain food and fresh pillowcases up to the room, etc to ensure she was comfortable. Another from our group wanted to purchase specific glasses in the souks, and the staff went out of their way to make sure he got them. Standout service. Nazah, Abdullah, Ottoman, and the whole team were so kind. Thank you for making our first trip to Fez trip so special - we will be back!

What a wonderful stay! The staff is incredibly friendly. The service is fantastic and attentive. And the food is the best we had in Morocco. Wonderful breakfasts and dinners. Best of all, the courtesy of the management was extended to us and we couldn't have felt more at home. The interior design is beautiful and the rooms are very comfortable and well appointed. We loved our stay and can't recommend Karajan Riad high enough. If you go to Fes (which we highly recommend!) you will be happy you stayed here!

We were booked for 2 nights at the Karawan Riad by our tour operator. The riad itself was quite beautiful, and our room on the second floor was large. However, as soon as we entered the room, we were bowled over by the strong smells permeating the room. I thought they were using scented candles but there were none. We opened all the windows and even turned on the A/C fans and hoped the scents would diminish but they did not. And there was no escape: the sheets, pillow cases, throw pillows, duvet cover, and towels all had strong perfume-y scents. Likely the laundry soap they use and the products they use to clean the room are heavily scented. There was also a plug-in liquid insecticide in the closet. We spent all night coughing and sneezing and were unable to sleep. My husband’s eyes became horribly bloodshot and swollen. My sinus was totally stopped up. We spoke to the manager the next morning about the situation and was told that there was no other room available; besides, he insisted that our room smelled fine, like all the other rooms in the riad. We contacted our tour operator that we would have to move to another hotel, and we did. He found us a nice room at the Hotel Sahrai, comfortable and no strong scents. The hospitality industry in the U.S. is very aware of scent allergies and does a good job of keeping their facilities as scent-neutral as possible. Strong perfumes and scents are not just annoying but are actually dangerous to people who are allergic to them and should not be dismissed casually. We understand that people in some cultures may be used to, or even love, strong scents but a facility that hosts guests from all over the world should have a better awareness of these issues.

We did a tour of Morocco. We stayed in many remarkable places. You should read the entire sequence of our reviews. We got amazing service at every accommodation we stayed at in Morocco. Karawan Riad was a great value. It was the first non-western style accommodation we enjoyed at the beginning of our extended tour of Morocco. Service throughout Morocco is unlike anything you have experienced before. Kerawan Riad was no exception. We strongly recommend it, especially at its current price point.

We had a most amazing stay in Karawan Riad. The staff was truly wonderful and attentive. Karawan riad is a luxurious accommodation in the old town. Truly a wonder to build in the madina with its narrow alleys. Apparently it took 10 years of renovations to get this luxurious perfection. The riad has only 7 suites (no hotel style rooms) so the staff really gets to know individual preferences. We stayed in harmattan suite, with two sleeping and sitting areas, a balcony and a mini library. Really well done. The hamam and massage were world class. Absolutely must for any stay. The common areas, lounges and patios are must to stay and enjoy… especially with a hot tea and snacks.

The place is crazy charming. So much better than photos. The interior decor is modern Moroccan and very classy. Amenities are 5 star. We stayed in unit with a patio which is the highlight. Rooftop views are lovely. Room is large. Highly recommend for couples or families.

As part of our 3 week tour of Morocco, we spent Valentine’s night at Karawan Riad in the Dzhari Suite. We couldn’t have been happier with the choice. Not only was the Riad unique and architecturally interesting, as are so many wonderful accommodations throughout the country, the service and hospitality were outstanding. The location was ideal, and staff were friendly, attentive and welcoming. The dinner and breakfast service were both very good and we thoroughly enjoyed the experience!