Phoenix Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Fenghuang

Phoenix Palace Hotel

Hongqiao Middle Road, Fenghuang, Hunan, China
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hotel overview picture
Amenities
Station Drop-Off ServiceFree
Station Pick-Up ServiceFree
Taxi booking service
Luggage StorageFree
Restaurant
Bar
Hiking
Public parking
All Amenities
Property Description
Renovated in 2022, the Phoenix Palace Hotel is a great choice for accommodation in Fenghuang.
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8.7/10
fully equipped Hygiene: clean Environment: great The service was excellent
All 228 Reviews
Surroundings
Metro: Fenghuangdengdai
(1.6 km)
Metro: Fenghuanglansheng
(1.8 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Elegant Queen Room
11

Elegant Queen Room

1 queen bed
35m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Featured Kngdom Room
12

Featured Kngdom Room

1 queen bed
47m² | Floor: 2
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Feature Kingdom Room
7

Feature Kingdom Room

1 queen bed
25m² | Floor: 2
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Featured Twin Room
10

Featured Twin Room

2 single beds
47m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Romantic Room
4

Romantic Room

1 queen bed
47m² | Floor: 1
Free Wi-Fi
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
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Family Themed Suite - Courtyard-View
6

Family Themed Suite - Courtyard-View

2 queen beds
40-55m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Elegant Kingdom Room
5

Elegant Kingdom Room

1 queen bed
20m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Deluxe Duplex Family Friendly Featured Room
9

Deluxe Duplex Family Friendly Featured Room

1 queen bed and 1 double bed
57m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

8.7/10
228 reviews
Verified Reviews
  • Cleanliness8.5
  • Amenities8.4
  • Location9.1
  • Service8.8
Average for similar properties in Fenghuang
Most Mentioned
T‍a‍n‍j‍a‍.‍d‍b‍l
April 4, 2025
I liked the concept of the hotel with the treehouses and the bathtub outside was nice. Also the scenic area it was connected to was nice. The view was really nice too we were able to look over Fenghuang through the trees. However there was a drone which kept flying around while we were in the bathtub which was extremely uncomfortable and creepy. Also I got a cold because the heating is not properly working and it got very cold at night. The blow dryer also doesn’t get warm which made it hard to dry my hair. The breakfast is bad. It is very low quality and there are no vegetarian options. The first morning I was only able to eat one egg. Next day we didn’t even use the breakfast offer. But the coffee shop in the hotel has nice coffee although it’s a bit expensive.
J‍o‍r‍d‍o‍n‍4‍9
November 7, 2024
Very nice hotel. This hotel is located in the South China Mountains. The hotel has a night view of the ancient city of Fenghuang and free entry to this Hunan mountain range. The room was very clean and large. Free upgrade to a two-bedroom room, one with a night view. Must stay here when visiting the ancient city of Fenghuang..
B‍l‍a‍n‍d‍o‍n
May 24, 2025
Definitely a funky place and good for a night, but be prepared for climbing stairs ! Breakfast is not the greatest!
R‍i‍s‍i‍a‍ ‍F‍o‍o
April 9, 2024
Awesome place.... staff were super friendly n helpful.... it's a good experience to stay at this place. Wake up in the morning with the beautiful view. Sat at the balcony every nite with the beautiful view below us...
X‍i‍a‍o‍y‍u‍?‍x‍i‍a‍o‍y‍u‍!
May 20, 2025
It is strongly recommended that if it is a birdcage room, it is better for one person! If you want normal comfort! You must have enough money to get a big room! The whole hotel is distributed in the "Shenfeng Scenic Area", with small bird cages and big houses in a unique shape! Very interesting! It's just that some of the infrastructure in the birdcage room will be very poor, but the big room (expensive) is much better. In addition, it takes a lot of physical strength to enter and exit the hotel (except for the elevator at the beginning). You can visit the Shenfeng Scenic Area in your spare time, and there is also a light show at night in the Shenfeng Temple Square not far away (high), and there are performances when the weather is good! It is worth mentioning that the "breakfast"! I read other people's comments that the breakfast is very bad. But my experience is really good. "Steamed" eggs are definitely better than outside. Steamed dumplings are also very delicious! Cabbage is just as good! There is no feeling of being particularly bad. The most surprising and interesting thing is the cartoons on the connecting corridors between the various guest rooms in the hotel. There is also a twelve zodiac trail! (There is no way at the end, so you need to go back) Oh, by the way! There are real peacocks in the high-rise area of ​​the scenic area (higher than the Shenfeng Temple Square)! Alive! There is also a large area of ​​"pompom flowers" in an area called "Flying Bird Camp". The entire scenic area can be visited in 2 hours (my hiking ability)! And it was in the rain! There was no one! I felt like I had entered the "fairyland" because there was really no one except me. Oh! Be careful of snakes, I didn't encounter any (fortunately)! I didn't go to the Nanhua Temple at the highest point, and it was definitely not because I was too tired to climb up, but because there was a locked door and no one opened it. The following is some visual information! Only 20 pictures can be posted! So that's it.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 2, 2025
Every hotel staff is very enthusiastic, making people feel very comfortable. The environment is also great. The most important thing is that it is clean and sanitary. It is really worth staying in this hotel at this price. I will definitely come again next time I have a chance. The hotel is also in the scenic area. You can see the panoramic view of Phoenix. It is very beautiful to take pictures and check in. Like it 👍👍👍
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 10, 2025
The room is very good, the environment is beautiful, the service is good, the location is excellent, the breakfast tastes good, they will help with the luggage, they are very enthusiastic, the facilities are complete, and the design is creative
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 22, 2025
We booked the special Kingdom Room. This was definitely something special. However, the rooms are very dated. The carpet was stained, and the bathroom wasn't nice. Air conditioning is only available on the upper floor, where the bed is (very comfortable). Since it was 30 degrees outside, the lower floor couldn't be cooled down, so it was practically impossible to stay there. The view from the bed is fantastic. However, the curtains let in quite a bit of light. The surroundings on the mountain are great. Non-hotel guests have to pay an entrance fee. The climb is strenuous, however, especially with luggage. You can hear the live music from the town below, which ends promptly at 11:30 PM every day. The staff doesn't speak English, but was always helpful and friendly. I would recommend the hotel if you want special accommodations but are willing to make some compromises. And you have to be a good walker.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 27, 2025
The starry sky glass in the room was particularly dirty, the bed in the room was particularly damp, it felt like no one had stayed there for a long time, the sheets and quilt covers must have been changed a long time ago, they were particularly damp, around 8 o'clock in the morning someone was sweeping fallen leaves outside, the wooden stairs creaked and were very noisy, the management was not very good, reasonable times should be set for cleaning, and sheets and quilt covers should be checked and changed based on actual conditions.
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking, and Charge, CNY 50.00 (approx. NZD 11.48) Daily. Limited parking spaces Reservation not possible
Transportation
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Activities
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 08:00-10:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Quiet Hours
Guests are required to keep quiet between 00:00–06:00

Parties
Parties and activities allowed

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2020
  • Renovated: 2022
  • Number of Rooms: 26
Renovated in 2022, the Phoenix Palace Hotel is a great choice for accommodation in Fenghuang.

The hotel is only 11km from Fenghuanggucheng Railway Station and 43km from Tongren Fenghuang Airport, giving guests a number of convenient transportation options. Transportation around the city is also convenient, with Fenghuangdengdai Metro Station within walking distance. With Fenghuang Ancient City Museum, East Gate Tower of Xiangxi and Shiban Street all within a short distance, there is no shortage of things to do in the area.

After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site.

According to our guests, the location of this hotel is one of the best around. For guests traveling with families, this hotel is consistently one of the most popular choices.

Frequently Asked Questions

What are the check-in and check-out times at Phoenix Palace Hotel?

The check-in time at Phoenix Palace Hotel is 14:00 and the check-out time is 12:00.

Does Phoenix Palace Hotel have a swimming pool?

No, Phoenix Palace Hotel doesn't have a pool.

Are pets allowed at Phoenix Palace Hotel?

Unfortunately, pets are not allowed at Phoenix Palace Hotel.

Does Phoenix Palace Hotel provide breakfast?

Yes, guests at Phoenix Palace Hotel can enjoy breakfast during their stay. Breakfast option(s): Chinese.

How much does it cost to stay at Phoenix Palace Hotel?

Prices at Phoenix Palace Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Phoenix Palace Hotel?

Tongren Fenghuang Airport is the closest airport to Phoenix Palace Hotel, and it is about 45 mins from hotel by car (43.0 km).

What is the cancellation policy for Phoenix Palace Hotel?

The cancellation policy for Phoenix Palace Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportTongren Fenghuang Airport
Distance to Airport44.11KM
Nearest Train StationFenghuanggucheng Railway Station
Distance to Train Station11.15KM
Nearest Metro StationFenghuangdengdai
Distance to Metro Station1.56KM
Average Price FromNZD289
Hotel Star Rating4