Fenghuang Yunqiao Free River View Boutique Homestay (Fenghuang Ancient City Yunqiao Branch) Reviews

Response from Property: Thank you so much for sharing your thoughts about our hotel. We appreciate your honest feedback, as it helps us continuously improve our services.Firstly, I'm glad to hear that you found our room to be spacious and great. Regarding the dust you mentioned in the bathroom and the bathtub area, I apologize for the inconvenience. We take cleanliness very seriously, and I will ensure that our cleaning team addresses this issue promptly.Regarding the location, we understand that it may be a bit far from the heart of Fenghuang Scenic Area. However, we believe that the tranquility and beauty of our surroundings are unique selling points that many guests appreciate. We hope that you were able to enjoy the scenic views and the peaceful atmosphere during your stay.Lastly, I'm glad to hear that you found our staff to be helpful and informative. Our team is committed to providing excellent customer service and assisting guests with any information or advice they may need.Once again, thank you for your feedback. We value your comments and will strive to make your next visit even more enjoyable. If there is anything else you would like to discuss or if you have any further suggestions, please feel free to contact us.Looking forward to welcoming you again at Fenghuang Yunqiao Zìzài Jiangjing Boutique Homestay (Phoenix Ancient City Yunqiao Store).

Response from Property: Thank you for sharing your experience with us at Phoenix Yunqiao Zikaijing Boutique Homestay (Phoenix Ancient City Yunqiao Branch). We appreciate your feedback, as it helps us to continuously improve our services.We are glad to hear that you noticed our daily room cleaning service and the provision of new hotel slippers. These are part of our commitment to ensuring a clean and comfortable environment for our guests.However, we are sorry to hear about the issue with the air conditioning unit in your room. We understand how uncomfortable this can be, and we apologize for the inconvenience it caused you. We will certainly have our maintenance team inspect and fix the issue promptly to prevent it from happening again. If you had requested a room change due to this issue and we were unable to accommodate your request, we apologize for the inconvenience and will strive to be more responsive in the future.Regarding breakfast, we appreciate your feedback on the vegetarian-heavy menu. We understand that some guests may prefer a more balanced selection, and we will take your suggestion into consideration when planning future menus. We aim to provide a variety of options to cater to different dietary preferences.Once again, thank you for taking the time to provide your feedback. Your satisfaction is our top priority, and we will continue to strive to improve our services to meet your expectations. We hope to have the opportunity to welcome you back to our homestay in the future and provide you with an even better experience.

Response from Property: Thank you very much for staying at this homestay. Upon receiving your comment, we immediately went to the room for inspection and rectified any issues. We apologize for not providing you with a satisfactory stay experience. We are located downstream of the ancient city, which belongs to a quiet high-end homestay area. We look forward to you staying at our homestay again and wish you a happy life

Response from Property: Dear Guest Officer Hello, thank you very much for your support of the hotel, did not get your full 5 points of praise, our heart is still a little bit lost, we will try to do better, we serve so that every customer can feel the warmth of home, hope our service can bring you more surprise and touched, look forward to your next visit.

Response from Property: Thank you for your review and we look forward to your visit again. I wish you a happy life.

Response from Property: Thank you very much for your five-star review, and we also appreciate foreign friends staying at our hotel. We will make every effort to move forward and ensure that everyone is satisfied with the service and hygiene. We look forward to your visit again and wish you a happy life

Response from Property: Thank you very much for your five-star review. Having a happy stay is the best recognition and encouragement for our hotel staff. We look forward to your visit again and wish you a happy life

Response from Property: Thank you very much for your five-star review. It is also an honor for foreign friends to stay at our homestay. We will do our best to provide you with the most convenient service. We look forward to your next visit and wish you a happy life

Response from Property: Thank you for your praise. It is also a great honor to receive your foreign friends. I hope you have come to the most beautiful city in China, Phoenix, without leaving any regrets. I look forward to your next visit and wish you a happy life

Response from Property: Dear guests, Hello! Every drop of sweat is worth it, because you look forward to looking forward to our hotel, every word of praise is beautiful, because it is our driving force, every good comment is worth treasuring, because you are our most valued guests! Wish You a pleasant stay

Response from Property: Thank you very much for your five-star review and recognition of our hotel and staff. Your encouragement is the driving force for us to move forward vigorously. It is our honor to provide what we can for foreign friends. We look forward to you and more foreign friends being our gods, and wish you a happy life