Phoenix Qingcheng Mountain Water Courtyard Sightseeing Homestay

The owner is very nice. Very good take care. Room very clean and comfortable. Car service to train station perfect. Very impress

The hotel is very near the attractions and there are lots of restaurant nearby. The owner is helpful in giving tips on how to go around however there was a misunderstanding when we arrived. We paid her RMB for the entrance tickets to the attraction, then she changed us pickup fee from train station (which should be free base). I also requested to transfer to 3rd floor for the view but she didnot inform us prior that we have to pay additional fee. Maybe bacause she was in a hurry with other guest coming that she was not able to breakdown the amount she collected from us. We did not argued or questioned her on that day because we do not want to ruin our trip. The following day, her husband said he does not know why we were charged with pickup fee so to make it up, he arranged our dropoff to railway for free instead. They also gave tea pack as gift. Overall, we still enjoyed our trip.

Rooms we stay were quite new and very clean. Location was very good and convenience, just a short walk to the river. Great scenery from our rooms. The lady hotel owner was very friendly and helpful. At the time we checked out from the hotel to continue our journey, one of the two private drivers didn't show up to take us to the train station. The lady hotel owner had managed to get another car fast enough for us to be able to catch the train to Zhangjiajie as planned. Neither it was her fault nor her responsibility, she just did what she felt it should be done to help out, such a considerate person. We have enjoyed our stay here at Phoenix Qingcheng Mountain Water Courtyard Homestay and shall come back again if we are to visit Fenghuang Town in the future.

Extremely friendly proprietress, she was able to provide us with pickup transportation from the high speed rail station and was very attentive to make sure we found the driver + found the homestay. We had an early check-in. The proprietress also had slightly discounted tickets available for the tourist attractions in the area - I recommend booking at least the nighttime boat tour through her. The room accommodations are great and the furnishings are very new. The location is also quite good, it’s close enough to the northern exit to easily call a taxicab and it’s also a very short walk to reach the river bank for all of the scenic views.

Great service, comfortable stay.