Kechao Light Luxury Hotel (Fenghuang Ancient City Scenic Area Hongqiao Branch)

Excellent location. Right next to the bridge. Our tatami room has excellent view. Front desk is very friendly. Even gave us a gift on departure. The only issue is that the room’s ceiling has an odd shape , I hit my head a few times. But for the view it was worth it

The location is excellent—surrounded by plenty of restaurants and shops, and conveniently right next to Hingqiao. Our king-size and double beds were massive and very comfortable, making for a good night's sleep. The receptionists were helpful and friendly, always ready to assist, even carrying our heavy luggage up to the 3rd floor. However, the lack of a lift made it quite tiring to climb up the stairs, especially after a long day of walking. The breakfast area is small and cramped, with limited food choices. Unfortunately, the staff at breakfast weren't very friendly, which was a bit disappointing. The hotel signboard is only written in Chinese and it is on a third floor, making it difficult for us to look for it.

Very nice location, it was a little bit difficult to find in first place because it’s surrounded by many other stores. The room are spacious and the breakfast could be better.

very service, good breakfast and very very nice place with save

Thank you Yingzi and Hwa Hwa. I am very happy yo have chosen this hotel. as i walked around town looking at most home stay, I felt that hotel kechao has provided such an excellent service with their special way. Upon arrival, they have given a lot of instructions on how to visit this town. They have also given us some fruits once we were back to the room. The room is probably one of the best in town I would say. I have studied a lot of other hotels but I am so happy with this one. Plus it is directly next to famous hongqiao bridge. Before you start your journey they gave you a rough guide instructions on how best to walk around the ancient town. Once you start walking, you can use the interactive map the hotel sent you via wechat. All in all, this is the best stay throughout my trip. Thanks to both the staff Hwa Hwa and Yingzi. They have been such a great help. All the photos are from my own stay. Have I mentioned their breakfast? My gosh... It was one of the most satisfying one. They brought it to our room. Maybe because it was the low season but it is really much appreciated. Nice breakfast. Their shampoo is so fragrant that we wanted to buy but too bad it wasn't for sale. Plus the room has got the smart control system using xiaudo. But only in Chinese. We definitely appreciate they hotel for their service.

Hotel is nice and clean, very close to location of interest