Lingqian River View Hotel (Phoenix Ancient City Br Reviews
Lingqian River View Hotel (Phoenix Ancient City Br
231 Jinjiayuan, Fenghuang, Hunan, China, Fenghuang, Hunan, ChinaView Hotel Details
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Lingqian River View Hotel (Phoenix Ancient City Br Guest Reviews
4.7/5
Outstanding
346 review
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Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(346)
Positive reviews(343)
Reviews with photos/video(91)
Offers pick-up/drop-offs(60)
Quiet & comfortable(47)
Convenient parking(28)
Delicious breakfast(24)
Friendly front desk staff(17)
Loved the view(16)
Has rooms for families(15)
Perfect for kids(13)
Negative reviews(3)
LauAngel
Lingxian Twin Room With 180° River View And Smart Toilet
Stayed in Oct 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Oct 28, 2024
This is a bed and breakfast type of hotel. Mr. Yang, the owner and his staff were very friendly and hospitable. He offered free pick up or drop off service to the high-speed train station, which is about 20 minutes away. Mr Yang also helped us purchase the tickets for river cruise at night.
The hotel is at the upper part of the river 沱江 and more quiet. It is only a short walk down to the river bank.
Response from Property: Thank you for your wonderful review! 😊 We’re thrilled to hear that Mr. Yang and the team made you feel at home. Offering the pick-up and drop-off service is just our way of ensuring your trip is as smooth as possible, and we're glad it made a difference! We're also happy you enjoyed the river cruise—there’s truly something magical about seeing the area lit up at night. Being in a quieter spot along the river gives our guests the best of both worlds: a peaceful stay and a short stroll to all the riverside charm. We can’t wait to welcome you back for more adventures! 🌟
The service of this hotel is pretty good. The hotel will arrange for someone to pick you up from the train station and send you back when you are leaving. The lady at the front desk is very friendly.
Hotel room is not big but it's functional. Certain parts of the room are slightly worn out. But for the price it's not too bad.
There's a lift in the hotel and cars can go directly to the front door of this hotel so you don't have to carry your luggages and drag them in the town.
About 10-15mins walk to the river.
Overall pretty nice stay.
Response from Property: Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience! We are delighted to hear that you were satisfied with our service and the hotel's convenient location. We also appreciate your kind words regarding the friendliness of our front desk staff.We value your feedback on the room facilities and are actively working on updating and maintaining them to ensure a more comfortable stay for all our guests. Thank you for your understanding and support in this matter.We are pleased to know that you enjoyed our pick-up service and found the location convenient. Providing a seamless and pleasant stay for our guests is our top priority, and we are grateful for your positive comments in this regard.Thank you again for your valuable feedback. We look forward to welcoming you back soon and providing you with an even better experience!Wishing you all the best!The Hotel Management Team
Sandy
Lingxian Twin Room With 180° River View And Smart Toilet
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Clean and cozy room, just a short stroll from the busy ancient town. Service was great and friendly - gave us a map and told us how to walk around Fenghuang and sent us off to the train station too.
Response from Property: "Dear guest, greetings! Thank you for your outstanding 5-star review. Lingqian offers parking services for all Phoenix visitors, as well as high-speed rail pick-up services and complimentary national travel photography attire. Our 24-hour butler service ensures personalized attention and tailored travel plans to enhance your experience in Phoenix. We look forward to welcoming you back to Lingxi Homestay soon!"
Dian
Summer Fun Themed Family Room With 180° Mountain And River View And Voice-Activated Lighting
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 10, 2024
I loved my stay here! The owner and wife and also the driver were so generous and helpful, ready to help you with anything. Drop off and pick up service from the train station were the best part! And also among other hotels, only few hotels including here that are having elevator. It was very convenient for my parents especially when using wheelchairs. I stayed 3 nights here and the owner upgraded my room with a better view. The room was very cozy, clean and spacious. The breakfast was standard and simple but it was more than enough. Definitely will be back to stay when visit Feng Huang again!
Response from Property: Thank you so much for your heartwarming review! We are thrilled to hear that you enjoyed your stay and appreciated our services. Our team, including the owner, his wife, and our driver, always strive to provide the best possible experience for our guests. We're glad the train station drop-off and pick-up service added to the convenience of your stay.We're also pleased to know that the elevator made it easier for your parents to move around, especially with wheelchairs. Upgrading your room to one with a better view is just one of the ways we try to make your stay special. It's wonderful to hear that you found the room cozy, clean, and spacious.
EatPrayTravel
Lingxian Twin Room With 180° River View And Smart Toilet
Stayed in Dec 2024
Family
8 review
3.5/5
Posted on Dec 21, 2024
Pros: very quick in addressing issues. One day there was no hot water and the hotel responded in a very short time and remedied the problem. Also hotel did a courtesy drop off to a local bus station, which was greatly appreciated. It was an uphill climb and would have been a challenge with luggage. Hotel location was quiet. Heating, water pressure and hot water all very good. Hotel staff also gave us a restaurant recommendation which was very good. Breakfast was good.
Cons: don’t be fooled by the description of 180 degree view of the river. It has two buildings on both sides blocking the view, as we found out after checking in. The walk to the ancient village is about 10 minutes from the Hotel, and longer on the way back because there is a bit of uphill climb.
Michael
Lingxian Twin Room With 180° River View And Smart Toilet
Stayed in May 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jun 19, 2024
They upgraded my room for free to a very high and nice room with a river view. They arranged for a driver to pick me up and drove me to the station when I left. Gave me a map of the ancient city and told me where to go. Really enjoyed my stay here.
Response from Property: Dear Guest,Thank you for your delightful review! We're thrilled to hear you enjoyed the surprise upgrade. We aim to make our guests feel like royalty, and it sounds like you got the "penthouse palace" treatment with that stunning river view 👑🌊.Our driver was more than happy to be your personal chauffeur, and we're glad the ancient city map came in handy—it's our secret treasure map to ensure you get the full adventure experience 🗺️✨.We're overjoyed you had such a wonderful stay with us. Please come back anytime for more upgrades, scenic views, and epic journeys!Safe travels and happy adventures!
Sherlean
Lingxian Twin Room With 180° River View And Smart Toilet
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on May 25, 2024
Everyone at the hotel was very nice and helpful. Cannot think of any complaints. All requests have been fulfilled. The travel plan was all prepared by front desk staff and the driver from what to eat where to go. The room was very good, everything inside the room was new with 5 stars hotel standard.
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that everyone at the hotel was helpful, and that all your requests were fulfilled. It's great to know you enjoyed the travel plan and found the room up to 5-star hotel standards with everything new. Your feedback means a lot to us, and we look forward to welcoming you back for another flawless stay. Safe travels until then!
The hotel is just outside of the main riverside ancient town. It takes about 10 minutes on foot to reach the famous bridges along the river. The walk towards the ancient is very pleasant and scenic. There are restaurants nearby so eating is no issue. The ride to the hotel was paid for by the owner. We stayed a night there and took a cab back to the railway station which cost ¥21. The room is spacious and clean. The owner of the hotel is very helpful and friendly. She recommends local eateries and shopping places which are really good. She cooks a simple breakfast for us in the morning. It's really value for money.
Response from Property: Dear guest,Thank you for your wonderful review! We are thrilled to know that you enjoyed the hotel's location and the scenic walk to the ancient town. We're also happy that our room met your expectations in terms of space and cleanliness. It's great to hear that you found the local recommendations helpful, and we are glad you enjoyed the simple breakfast we prepared for you. We always strive to provide our guests with great value, and your kind words truly encourage us to keep improving. We hope to welcome you back in the future!
Hotel is very clean, modern , quiet with elevator. Hotels along river are more noisy, and you need to drag luggage through steps and cobble stone lanes (no cars allowed in ancient town tourism zone). 15 min walk to river areas. Chinese breakfast only. Complimentary pick up from high-speed rail station and welcoming fresh fruits on arrival. Lots of eateries nearby and along the river (with sides).
You need to call (message thru WeChat) in advance to book arrival pick up. Pick up is at an underground level of the train station. From train station to hotel is about 20 mins.
Owner also provided free transfer back to train station, a real bonus! Chinese breakfast only. No or limited english. Great Value!
Response from Property: Thank you for your delightful review! We’re thrilled to hear you enjoyed your stay with us—where modern comforts meet ancient charm, minus the cobblestones! It's true; our elevator is like a VIP express lane compared to dragging luggage through the maze of the ancient town.We’re glad you found our complimentary pick-up service a sweet deal, along with the fresh fruits—because nothing says “Welcome” like a snack! Our Chinese breakfast might not come with a side of English, but it certainly comes with a hearty taste of local flavor.If you ever need a ride back to the train station, just give us a shout—we’ve got your back! Here’s to more adventures in our little slice of paradise. Looking forward to welcoming you again!
Anonymous User
Lingxian Twin Room With 180° River View And Smart Toilet
Stayed in Sep 2024
Couples
5 review
4.2/5
Very Good
Posted on Sep 6, 2024
A good place to stay if you don’t like the noise and crowd. Hotel staff were helpful and went the extra mile to help make travel arrangements for us. The hotel pickup service was useful too.
Response from Property: Dear Guest,Thank you for your kind words! It seems you’ve discovered our secret: a peaceful haven away from the noise and crowds, where you can hear yourself think and even spot a bird or two! We’re glad our staff could go the extra mile (or maybe a few extra kilometers, given the traffic!) to help make your travel arrangements.And yes, our pickup service is like a loyal friend—always there when you need a lift (literally).For future guests who appreciate tranquility and a bit of extra help, we’d also like to mention that we provide a choice of pick-up or drop-off at the train station, dedicated parking spots with charging stations, and even free travel photography services to make sure you don’t just rest here but leave with a story to tell.Looking forward to welcoming you back for another peaceful stay!The Hotel Management Team
Daisy4289
Lingxian Twin Room With 180° River View And Smart Toilet
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jul 30, 2024
I come to with my friend hotel it ok nice owner There is a service available.
The property is close to Fenghuang Ancient Breakfast is available.
Clean room
Response from Property: Thank you very much for your feedback! We're delighted to hear that you and your friend had a pleasant stay with us.Our friendly owner always strives to make sure our guests feel welcome and well taken care of. We're glad you found our location convenient, being close to Fenghuang Ancient Town, and that you enjoyed the available breakfast service. Cleanliness is a top priority for us, so it's great to hear that you were satisfied with the cleanliness of your room.We look forward to welcoming you back again soon. Have a wonderful day!
Good stay - one thing I didn't like was that it seemed the boss kept trying to persuade us to use private cars which were so much more expensive than just getting a taxi
Response from Property: Dear Guest,Thank you for your honest feedback and for choosing to stay with us! We're glad to hear you had a good stay, but we’re sorry to learn that our enthusiasm for private cars came across a bit... well, enthusiastic!Our boss might have been overly eager to suggest private cars, not because we’re running a secret luxury car dealership, but because we want to ensure our guests have safe and comfortable options. We do understand, however, that everyone has different preferences, and sometimes a good old-fashioned taxi is just the right choice.For your next visit, we’ll be happy to support whatever mode of transport you prefer—even if it’s a bicycle! Just let us know, and we’ll pedal alongside you with a smile.Thank you again for staying with us, and we hope to welcome you back soon for an even smoother experience!The Hotel Management Team
Stepfurnee
Lingxian Twin Room With 180° River View And Smart Toilet
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on May 26, 2024
Hotel is clean and room was of a good size for 2. Owners are nice and very friendly, got upgraded to a family room as well. Overall a good stay and well recommended!
Response from Property: Thank you so much for your lovely review! We're thrilled to hear that you found our hotel clean, enjoyed the spacious room for two, and felt welcomed by our friendly owners. Getting upgraded to a family room must have been a nice surprise! We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay. Safe travels until then!
Low Eng Leong
Lingxian Twin Room With 180° River View And Smart Toilet
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 16, 2024
Nicely renovated room. Comfortable beds and beddings. Conveniently located within walking distance to Fenghuang Guzheng. Friendly and warm staff. Highly recommended.
Response from Property: Dear guest,Thank you for your kind words! We're thrilled to hear that you enjoyed our nicely renovated rooms and comfortable beds. Being within walking distance to Fenghuang Guzheng, we're glad our location added to your convenience. Our staff prides themselves on being friendly and warm, ensuring your stay was pleasant. Your recommendation means the world to us! We can't wait to welcome you back soon for another enjoyable stay.Warm regards,Lingqian Guesthouse (Fenghuang Ancient Town Branch)
Emilyku
Lingxian Twin Room With 180° River View And Smart Toilet
Stayed in Jun 2024
Couples
25 review
4.5/5
Great
Posted on Jul 2, 2024
Very near to fenghuang gu Cheng, just around 8mins walk, breakfast is good too.
Response from Property: "Dear guests, your satisfaction is our greatest motivation. If you are pleased with our services, we kindly ask for your valuable feedback. Lingxi offers parking facilities to all visitors in Phoenix, as well as high-speed rail pick-up service and complimentary national travel photography attire. Our 24-hour butler service ensures personalized attention, including tailored travel itineraries based on individual preferences. We aim to provide a delightful and comfortable stay at Lingxi Homestay and look forward to welcoming you back soon."