Fengcheng Hotel

It was a really bad experience at the hotel front desk. The check-in process was very slow, which was really strange. The deposits for 4 rooms had to be paid separately, and the invoices had to be made separately and signed one by one. It was really bad. This was the first time I experienced a front desk check-in like this. It took at least half an hour. The most speechless thing was the check-out this morning. It was so slow again. It took a long time to issue the invoice. They asked me how much it was, but you couldn't find it. I don't remember how much it was in total for 4 rooms. It ruined my mood. The most speechless thing is the refund of the deposit. I said it was not refunded, but they insisted that it was refunded and asked me to check it myself. This attitude is really terrible. Finally, I found that there was a room that I did not check out, so all the deposits were not refunded. I wonder if your front desk has not been trained.

推開窗就是天池畫卷，這家民宿承包了我所有的驚喜！ 來天池旅行最幸運的事，就是選對了這家民宿！老闆會來遊客接駁站來直接接到家裡，從下車那一刻就被治癒——院子裏種着花草，木質露台迎着山風，老闆娘一家的熱情瞬間驅散了旅途的疲憊。 民宿的美食更是驚喜！老闆娘做的農家菜鮮掉眉毛，現摘的山野菜、剛蒸好的排骨，每一口都是山裡的原味，晚餐時坐在露台上邊吃邊看碧波蕩漾的湖面，幸福感直接拉滿。

設施：酒店整體不錯，設施稍微有點舊。 衞生：衞生不錯，挺乾淨的。 環境：環境不錯，窗户旁就是山。 服務：早餐是早餐票的形式，還可以。

周圍環境優美，交通便利，距離鳳凰湖景區近。

酒店氛圍温馨舒適，員工服務細緻周到，從始至終讓人感到如沐春風

不錯，很滿意